Reviews
Hello!I would definitely disclose the 199 fee at the...
Hello! I would definitely disclose the 199 fee at the end when closing the deal with customers. No one likes to be caught off guard. Everything else was great! Chris was easy going no pressure which is nice and even though he had a lot going on he came back to check on us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the feedback on your experience with us! Our team truly enjoyed working with you, and we hope to see you again.
Chris and Shay were awesome! They made us feel...
Chris and Shay were awesome! They made us feel comfortable and helped us find a great new car! Brett helped us understand our financing options and helped give us a great deal! The sercice ive gotten for years from Pappas has always been top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review, and congratulations on your purchase! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!
Isabel is extremely genuine and sweet sales associate....
Isabel is extremely genuine and sweet sales associate. Probably one of the first ever who is not completely playing the game. Someone you can sit down with and have a real conversation with. Not average dealers who you can tell say the same thing over and over. She will be completely open and honest with you about what you’re purchasing so the transparency piece is awesome and do her best to get you what’s available. Couldn’t really believe when she told me she’s been doing it for a couple months. Well spoken and very professional. Would recommend buying a car from her and will in the future if she’s still around. Dealership was clean and associates were nice. Thanked me for my service (being military). They did try to break everything down for me best they could. Gave the dealership a 4 star because I went to trade in my vehicle and depending if I bought a new or used car depended on how much they would give me for the trade. Pretty annoyed about that but was in a time crunch due to traveling soon. Was not on Isabel. That was what the owner/manager was saying. So at that point I knew bargaining was off the table. Bought a Camry full MSRP and added packages. Everything else was spot on. Recommend as long as you’re not trying to trade in. And shoutout to Brett, Toyota financing finally offered me a lower rate. Couldn’t used due to personal administrative reasoning. Super funny and personable guy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback on your visit! We are so lucky to have Isabel on our team, and it's great to hear that she provided you with top-notch service. Our team wishes you all the best, and we here for any future needs! Enjoy your Camry!
Very quick on response times and easy to talk to. Made...
Very quick on response times and easy to talk to. Made the process of buying a used car very straightforward. Would definitely recommend to anyone looking for a hassle-free service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review and your business! We appreciate it!
From sales to service, Pappas Toyota is our go-to...
From sales to service, Pappas Toyota is our go-to dealership. Their staff is knowledgeable and friendly. Isabel was a pleasure to work with and helped us to get a great deal on our new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your business and great review! Our team can't thank you enough for your loyalty, and we will see you next time!
Isabel, we really appreciate your help and great...
Isabel, we really appreciate your help and great recommendation when we buy a car in auto Papas. As we were new on the area, you help us a lot amd we are happy with a car and great servise! Thanks a lot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review, and welcome to the family! Our team is here for any future needs, and we hope to see you again!
Great sales experience with Isabel Vargas. Her focus on...
Great sales experience with Isabel Vargas. Her focus on customer satisfaction was second to none! She took the time to learn which car best met our needs. Isabel took the time to go over all the features of the car we purchased and when we had questions during and after the purchase Isabel followed up and promptly responded.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review and your business!
Informative , great personality, willing to explain...
Informative , great personality, willing to explain details and help with anything you need ..., Isabel made the transition easy and and as efficient as possible, I would definitely refer Isabel to my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We are very lucky to have Isabel, and it's wonderful to hear that she made your visit outstanding. We wish you the best, come back and see us!
Great salesman and great experience, super friendly and...
Great salesman and great experience, super friendly and didn't hesitate to get us into a new Toyota. Will be going back for a new vehicle in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! We are so pleased to hear that our team took great care of you and helped you find the perfect vehicle. Welcome to the family, and enjoy your new car!
Music
Service great but the choice of "music" on the PA is AWFUL!!! Sounds like someone being tortured with drums being abused by a crazed rabbit. Please change it or at least turn it down!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback on your visit! Our team hopes to have the chance to work with you again.