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Pappas Toyota

(1,029 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (636) 317-2053 (636) 317-2053
Used (636) 486-4164 (636) 486-4164
Service (636) 486-4797 (636) 486-4797

Reviews

(1,029 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pappas Toyota from DealerRater.

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Barry Brash as always was knowledgeable and attentive....

Barry Brash as always was knowledgeable and attentive. Additionally, Mike Weaver did a really thorough job on my final lease paperwork. All in all, a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review and your business! We appreciate it.

Absolutely LOVE Pappas Toyota service and sales. After...

Absolutely LOVE Pappas Toyota service and sales. After having a Camry for 11 years and 4 months we passed that car down to our daughter and bought a new Venza. Pappas has serviced our car and it’s still in excellent condition. Through the years we’ve appreciated their honesty and quality of service. This brought us back to Pappas in search of a new vehicle. Isabel was very helpful and patient. She answered all our questions and made our experience a positive one once again. I look forward to enjoying this vehicle for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service was so amazing they helped me so...

The customer service was so amazing they helped me so much as this was my 1st time buying a new car and they helped me set up everything and I will definitely continue going here for any future vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the third Camry I have purchased from Ryan. Every...

This is the third Camry I have purchased from Ryan. Every sale is quick, stress-free, and to the point. We will return to Pappas Toyota time and time again! Love them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were dishonest about the about the work they done on...

They were dishonest about the about the work they done on my car and the service manager was very rude. I will never let them work on my car again!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Darin has always been a very informative, very helpful...

Darin has always been a very informative, very helpful advisor. i was there to have my tires changed and it wasn't done in another Toyota due to lack of knowledge of the workers. but Pappas Toyota has always been knowledgeable on the TOYOTA warranty products especially Darin. therefore, i thank him to have my car fixed without a hassle. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Tay, we appreciate your kind words and your business!

I scheduled an appointment at 10 AM for an oil change. I...

I scheduled an appointment at 10 AM for an oil change. I arrived at 9:55 did not get out if there to 11:36 AM. seems way too long for a simple procedure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have known Barry since 2006 and have always found his...

I have known Barry since 2006 and have always found his knowledge and sense of humor enjoyable. He made the purchase fun. Brett in finance was helpful as well. Thanks all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business!

Consumer response

Everyone was great

Isabel was amazing. We found ourselves in an odd...

Isabel was amazing. We found ourselves in an odd situation when we needed to buy a new minivan. Isabel was patient, courteous, very helpful when questions needed answered. The rest of the team was just a helpful when I needed more info on my trade. I highly recommend Pappas and Isabel. She and the team there made my purchase seamless. I never felt pressured or that they were trying to get more out of me than I wanted. In fact, just the opposite. I felt they were truly trying to get my needs met. Thank you Isabel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Nic, we appreciate your kind review and your business!

Great experience buying another Corolla! Dave was most...

Great experience buying another Corolla! Dave was most helpful throughout the whole process. Pappas has always been good to service my previous car and I will continue with them for my new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Sherry, we appreciate your business!