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First Marshall Auto Auction

(195 reviews)
(708) 566-9288 (708) 566-9288

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a car that won't move.

Bought a car that won't move. Its a rip off. Never buy a car here. They won't even let you start it before you buy it. Lost 3500 dollars buying from here. Junk cars only.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Consumer response

It also took 5 hours to get ripped off

Cheap vehicle for sale in Illinois for sale in Chicago

Cheap vehicle for sale in Illinois for sale in Chicago all models Oldsmobile good. condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Run and do not buy here, complete garbage cars

$4k down the drain car was total trash. Never again. This place is complete đź—‘đź—‘đź—‘ buyer be ware............. never again will I go or send anyone to this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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They were very disrespectful especially the “manager” if

They were very disrespectful especially the “manager” if that is what he is an can’t help and never tried nor wanted to help

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I did not receive a reply to my vehicle inquiry from

I did not receive a reply to my vehicle inquiry from First Marshall Auto Auction.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Scam artist , liars and cheaters, if u value your money

Scam artist , liars and cheaters, if u value your money do not go here, it’s a scam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
Consumer response

It’s all xx they mark up the price on all of those old busted xxx cars they scam you for the deposit and then they do you in oh the price changed someone else bidding on the car now

SCAM First marshal Auto auction

Cheaters, cheating innocent people. All cars they have is garbage & too many hidden charges. I bought 4 cars all are garbage. Just avoid guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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dangerous, avoid

The car they advertised was not there when I got to the auction, they tried to high pressure sell me another car, please look at all their BBB complaints, I lost time and money because they are dishonest.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
8 people out of 8 found this review helpful. Did you?
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Could only view cars at certain times.

Could only view cars at certain times. You are not allowed to inspect vehicle at all. The only time you can hear it run and drive is when they are bringing thru the building. You can't even find out mileage until then.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

First Marshall: The experience was horrible.

First Marshall: The experience was horrible. They lie to you. They are very deceitful. They do not honor there price that are advertised on the internet or that was explained to me over the phone by the customer service representative. I had very bad experience. I do not understand why people who come to spend there cash money allow them to disrespect them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.