Reviews
Great service, wonderful staff , very clean
Great customer service and extremely helpful! Got us a great deal and sure knows how to help his customers! Much appreciated! Thank you so much :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent buying experience
“Excellent buying experience!!” Purchased my 3rd vehicle from First marshall Auto auction yesterday and very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen here. I will definitely buy again from them when we upgrade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
good auction
Everyone go to First Marshall Auto Auction in Harvey ,they are all outstanding, up and above. There was no time wasting, no shenanigans, straightforward and taking care of business. I have already purchased a really amazing car , the employees Very polite and answered my questions. Remained in contact with me. Definitely would recommend First Marshall Auto Auction
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DO NOT get scammed.. check Better Business Bureau.
Horrid sales tactics and misleading. Will try to strong arm you into purchase. do your homework and check their business out before making a trip. the BBB actually placed a warning on them they scored an F for for a reason.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
actively posts misleading ads
Please be advised: This seller is actively posting misleading ads.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
massacre!!!
Absolute scam. Do not even think about going there!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tried the auction for the first and last time
First off the people are rude as xxxx... it’s unbelievable. Second once you bid on the car you don’t get to see the car to make sure it’s ok, or check the mileage. Third they charge you $1500 in fees. My husband placed a bid on a car and won. The car looked fine. The next day when we go to pick it up the windshield is cracked and they try telling him he’s just stuck with the car. They then said we will see what we can do because there were 4 other cars nearly identical to that car and my husband asked if he could get one of those instead. They took his number and said they would give him a call. This was Thursday... today is Monday and though he’s called no one has helped him or gotten back to him in order to resolve the issue. Terrible! We’ll never go to the auction again. Those people are crooks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Rude and liars
We called to look at a vehicle drove quite a way and when we got there they played dumb
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After reading many reviews on First Marshall, we decided...
After reading many reviews on First Marshall, we decided against going. Extra fees, and of course with only an hour allowed to view vehicles before auction, it’s hard to tell what you’re purchasing with these repossessed vehicles. Too risky.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
well no one contacted me and I was unable to bid not...
well no one contacted me and I was unable to bid not being able to register. I received no email or phone call what happened
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car