Rick Case Mazda of Duluth

3/17/16 - I brought my CX90 2013 for an interior lighting was on at all time due to misplace wire between the door light and DVD player. The problem was fixed within 30 minutes; however, I got charged $ 254.38 for 2-hr services ($115.00/ hr) and Misc. fee 23.00 (have no idea what Misc fee is). I totally got ripped off by the service employee - Drexal Daniel Paulk. I was very disappointed the way he explained how the amount was being charge. I will never to return this place and surely spread out the word to make sure people stay out of this dealership. P.D.

I went into the dealership to test drive two used Mazda3 sedans (2013 & 2014) that I had found online. None of them left me excited but Marvin heard me mention how much I loved my previous Mazda3 hatchback and brought one out (2013) that was being prepared. I LOVED it and I thank him for being such an attentive listener! He was patient with me as I wanted to test drive another hatchback that was coming in the following day. I test drove the other vehicle, and found that Marvin was spot on with his choice of vehicle for me. Thank you for making a car buying process a good experience!

My husband & I purchased our cx-5 Mazda and we couldn't be happier. We had a great experience with Marvin Harvey. He was a great salesman who really wanted to make sure we were happy with our purchase; he wasn't the typical pushy salesman who wants us to buy the most expensive car they have. We definitely recommend that you see Marvin when it comes to purchasing a vehicle! Thank you Marrin & to everyone at Rick Caze Mazda!

Greeted promptly and work doing realy quick considering how busy they were. Have always been courteous. I have always had trust in this dealership getting it right.

My buying experience was awesome at Rick Case Mazda. Mona, my salesperson was terrific and very helpful. I would recommend Rick Case Mazda to any of my friends looking to purchase a vehicle. Jenny McDaniel

Marvin was responsive and communicative and the deal was transparent. Marvin went out of his way to find the car that I wanted. The price was fair and the trade-in value was spot on.

Bruce Goughnour treated me as if I was a friend or family member. He attempted no cost options before resorting to the final expensive option. He treated me like I would treat me.

Brian Weeks has two great traits for his business, persistence and patience. He is also very friendly and listens well. I am so very pleased with the Mazda3 we got just a couple weeks ago. Not only is it practical (hatchback) with great fuel milage, which we needed, but it is also such a fun car to drive. And such a beautiful car, too. It's been a long time since we've gotten a new car - & I think we got ourselves a winner! Thank-you so much, Rick Case Mazda. & thank-you Brian Weeks.

They have an excellent service department. I am considering a 3rd Mazda because I don't like thinking about changing service departments!! They are the best!

Shopped in the summer. Promised Marvin we would buy in November. I came back in November to purchase a Mazda6. Had a lot of trouble getting pricing information in a timely manner. I had to keep reaching out to Marvin, So, I did not think Rick Case (Marvin) really wanted my business. So I bought the Mazda6 from a salesman at another dealership, 1 hours drive away, Chris, from the other dealership, was very personable and gave me the best customer service. In fact the other salesman personally delivered the car with a bow to my home. The Mazda6 is for my daughter. She couldn't be happier with her new Crystal Matallic Blue, Touring,Mazda6