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Napleton's River Oaks Chrysler Jeep Dodge RAM

(1,391 reviews)
Visit Napleton's River Oaks Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (708) 251-0476 (708) 251-0476
Used (708) 251-0540 (708) 251-0540
Service (708) 251-4091 (708) 251-4091

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's River Oaks Chrysler Jeep Dodge RAM from DealerRater.

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Did a good job

He did a good job I give him a 10 thanks for yr help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Derhon, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!

Back on the road!

Car was in the shop and the repairs were more than I could pay. Mr. Ed Sanders took me from service and got me back on the road with a reliable car! Thanks for being understanding of my needs and not trying to sell me something I couldn?t afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brenda, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Berry

Great place to buy a new car. I was thinking they were going to make the price high but the dealership really works with you.I recommended this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!

Edward sanders is a very good and knowledgeable salesman

Edward sanders is a very good and knowledgeable salesman will do business with him again. This is the third car I have purchased from Napleton first on was from Justin which also was a great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. We hope you continue to choose us for all your automotive needs! Take care!

Consumer response

Edward Sanders is a great salesman very eager and goes the extra mile to make sure his customer is fully taking care of. Even after I purchased the card he call me several day after to check on me and my car

ED SANDERS the ultimate customer service guy 100%

ED SANDERS the ultimate customer service guy 100% professional from start to finish will always remember his professional approach

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

ED SANDERS WAS EXCEPTIONAL AS WELL AS PROFESSIONAL FROM

ED SANDERS WAS EXCEPTIONAL AS WELL AS PROFESSIONAL FROM START TO FINISH much appreciated in this climate today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great Experience and Peopl

Had a great experience with the dealership and staff. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Great atmosphere, great deals, low pressure sales experience and just over all good people. Would buy from them again in a heartbeat. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Had a great experience with the dealership and staff.

Had a great experience with the dealership and staff. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Great atmosphere, great deals, low pressure sales experience and just over all good people. Would buy from them again in a heartbeat. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you found our staff to be so informative and helpful. We want all our customers to feel this way when leaving our dealership!

Ed Sanders did a great job and made the purchase easy.

Ed Sanders did a great job and made the purchase easy. Ed was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Great dealership, Ed sanders was very helpful, patient

Great dealership, Ed sanders was very helpful, patient and efficient and really got the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!