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Napleton's River Oaks Chrysler Jeep Dodge RAM

(1,383 reviews)
Visit Napleton's River Oaks Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (708) 251-0476 (708) 251-0476
Used (708) 251-0540 (708) 251-0540
Service (708) 251-4091 (708) 251-4091

Reviews

(1,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's River Oaks Chrysler Jeep Dodge RAM from DealerRater.

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Great Service Aric Taylor

Every time I bring my car in I see Aric Taylor. His service is alway fantastic and goes above and beyond every time. Never fails me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Larry, we're glad to hear our Staff Aric took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

Dwayne edwards

Mike jannotta is great l would recommend every one to come to see him.. this for all the great service mike.l will be back excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're glad to hear our Staff Mike took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

Tanika

Micheal jannottta was a great 👍 help. Had to come in for service he was great very friendly and helpful.i truly appreciate a his time and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tanika, thank you for your kind review; we are happy to pass along your comments to Micheal jannottta here at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope to be of service to you again! Take care!

Jocelyn Conwell

I had the most amazing experience Mike Jannotta is the best he got me all taken care of I was in an out in no time. I love my Chrysler family kudos to Mike Jannotta🙏🏽❤️!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jocelyn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Great Service!!@

Great service from Mike's Jannotta .. Highly recommended!!! Easy to work with and prompt service process and friend staff reasonable prices fast service. Thank you Mike!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tris, thanks for sharing your recent service experience with us. We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.

Great service

Service department was great. Mike G took care of us very well. We got our car back at a decent time. We will definitely be back for any car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Josef, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

Chris stefhan

Mike Jannotta is great helped me with my issues taken the time to listen and got my out in time -in no time thanks for you service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, here at Napleton's River Oaks Chrysler Dodge Jeep Ram, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Great Service With Mike

I had a great experience with Mike Jannotta. He really took care of me today and was very pleasant and efficient. This is why I’m a loyal customer to Mike !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Vera, thanks for sharing your recent service experience with us. We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.

Tommy hogan jr

Brought my car in to Napelton dodge in lansing Michael Jannotta was great in service help me with everything and had some good advice about my Dodge Charger . He was very very helpful professional and fast Thanks mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tommy, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

Frederick Bright

Mike Jannotta is great and I recommend for a award what a great guy. Come in and see mike and he will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Frederick, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's River Oaks Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!