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Subaru Superstore of Chandler

(2,756 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Great experience

This is my second Subaru. Very honest and helpful throughout the whole process. Highly recommended for anyone who would like to have an informative consultation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johhny B was incredible. Thank you

Great experience overall. Very happy with the vehicle and purchase process as this is now my 2nd vehicle from this dealership. John B was very accommodating and attentive throughout the entire process! Great job, Subaru of Gilbert! a special extra thank you to John B, he exceeded my expectations and was very pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional!

Everyone involved; with the process was exceptional. From Mr. Webb,to Mr. Meisenzahl, and Mr Nieves to Mr. O'Farell. Very helpful, professional, and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience!

Best experience I’ve ever had at a dealership hands down. I brought my mom to the dealership already having met Darby and knowing that he would be able to take care of us. We were in and out in a short period of time and my mom is so happy with her new car. The dealership is family friendly and highly accommodating! I wouldn’t go anywhere else for a car and I hope to be purchasing myself a new car from them as well very soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extremely Satisfied

My wife and I had discussed getting a car for our Granddaughter's 18th birthday. So Friday afternoon she said let's go to Subaru. We both feel their cars have the best safety features. After test drive with our sales person, Eddie Bittar, we located the exact color, and all the options we had wanted for our Granddaughter's car. With help of the Business Manager, Joseph Nieves, we had completed the transaction in under 2 hours. I was impressed with the efforts of everyone to make my visit very pleasant. We left the car to be prepped for picked-up the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Personal Treatment

All contacts were very helpful and informative. Basic car operation was clearly explained.Ample time was allowed to test drives. The dealership was neat and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

I have never had a positive experience purchasing a vehicle before. Subaru Superstore changed that for me. When I arrived, I was free to roam the lot without sales staff crowding me. When I was ready, I asked the concierge in the showroom for a sales person's assistance. I met Dylan Seitz and together we selected the perfect car for me. It took far less time with absolutely no hassle or pressure as before with other dealerships. The Subaru Superstore has a lot of vehicles to choose from, and has a good atmosphere. Dylan Seitz was genuinely friendly, professional and knowledgeable. I love my Subaru Outback and highly recommend the Subaru Superstore dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy and exciting

I was nervous about purchasing another vehicle this time around just because it was so bad last time at another dealership, but these guys got me excited all over again about driving off in my brand new car. They didn't try to hard sell me insurance they knew I wasn't going to get and made the process super easy and quick . Thank you to everyone who helped me make this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant, quick

All employees we're courteous and informative. Learned a lot about the new Outback. Made to feel that any concerns I may have will be handled efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying my Daughter's First Subaru

Everyone was genuinely nice, helpful, and good-natured. We felt valued and respected even when we did not seem interested the first time we had gone to the dealership. It was an outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.