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Subaru Superstore of Chandler

(2,756 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Outstanding communication and service

Charlie Webb is awesome. I've worked with him before and ask for him when I'm interested in a new car. When I brought my 3rd Subaru in for service after a very long drive this week, I saw a new Forester I was interested in enough to make an appointment with Charlie Webb to test drive the vehicle. I bought the new car, knowing how wonderful Foresters are, and was given excellent terms for the purchase with my trade in Legacy. Did I need a new vehicle? No, but I upgraded for safety considering the miles I drive. Am so pleased. Very glad to have this dealership near me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Super Experience at Subaru Superstore

Great all-around experience yesterday at Subaru Superstore in Chandler, AZ. Very professional, courteous treatment from sales agent Justin Butcher, who knew the inventory and was patient in allowing my wife and me to consider options. Best buying experience we've ever had, including help from Mark, Antonio, and Brent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall Experience

Totally pleased with no pressure sales personnel. Got me the vehicle I wanted at a price I could afford. Awesome experience!! Will be back soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just went to look

We were just starting our new car shopping experience and went to try to narrow down our search. We drove away in a 2017 Outback just a few short hours later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

friendly, helpful, informative

everyone was gracious, helpful, informative. they made every effort to assist me in my decision and help me through the financing of a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Accomodating and listened to our wishes and concerns.

Efficient with processing the paperwork in order to drive out of the dealership within 2 hours. Helpful with the loan details and did not push the extended warranty when we expressed that we had no interest in it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Buying Experience with passionate Subaru people

I was in the market for a Subaru Crosstrek manual and Seton was the guy that helped make it all happen! Seton did the research and let me know that there was one inbound and I ended up reserving my car. When the car was ready, he also got me in touch with Antonio who is a fellow coworker and crosstrek owner who showed me around his car before I got mine and was also very knowledgeable about helping me get familiarized with my car once it came in. It's people like Seton who really make the effort to earn your business by giving you updates, keeping close contact through email and messaging that really makes me want to keep coming back and continue buying Subarus from this dealership. It's also people working at the dealership like Antonio that don't just work there, but also have a passion for Subarus and helping people make the right decision. I couldn't have asked for anyone greater than these two who really helped me make the decision in buying my new Subaru and easy process. Once the car was in, Seton let me know and the rest is history. Buying a car from Seton was an easygoing, fun, and exciting, which is how car buying should be! Couldn't have asked for a better experience from anyone other than Subaru Superstore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall Great Experience in Car Buying

Our salesperson Wayne provided us with the best service in shopping for our car and our delivery man Rex did a great job showing me how to work my new outback. They made the whole experience a pleasant one. Rock star team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service and Sales!

The Subaru Superstore of Chandler is the best experience I've had purchasing a vehicle. The sales people were helpful in pointing out the various vehicle options. They were interested in what I needed in a car. Negotiations were fair and friendly. The delivery specialist was very knowledgeable about the vehicle technology and was thorough in his explanation of how to use the features of my new car. I've always driven Hondas, but this Subaru dealership has converted me. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyable experience

The salesmen were helpful without being pushy, the finance staff great. The whole buying experience was relaxed, and enjoyable. I will definitely go back to the Superstore for our next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.