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Subaru Superstore of Chandler

(2,756 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,756 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Working with Bill East was an absolute pleasure. No...

Working with Bill East was an absolute pleasure. No pressure which we REALLY appreciate. Nice experience throughout the dealership. Paperwork process was also painless and effecient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We drove out of our area, Tucson, to purchase our vehicle...

We drove out of our area, Tucson, to purchase our vehicle from the Superstore and excellent sales by Scott Jenkins. We had excellent internet response and pleased with the new sales procedure and efficiency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We would highly recommend this dealership and our...

We would highly recommend this dealership and our salesman (Ryan Johnson) to anyone considering a new Subaru vehicle. We never felt rushed and/or pressured by Ryan to buy which was a pleasant change unlike other dealerships. He knew every aspect about our newly purchased SUV and its full capability to suit our needs. Thanks Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joey made our new car purchase a stress free and positive...

Joey made our new car purchase a stress free and positive experience. He was extremely attentive without being pushy. He was very patient and kind while we took our time to decide which car to purchase. After we chose he helped us get the price we wanted and answered all our questions. He efficiently explained the car's operations and accessories. I would highly recommend all my family and friends go to him for their next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Chandler Subaru Superstore was...

My experience at Chandler Subaru Superstore was outstanding. I first received a quote through a painless and informative email exchange with Scott Jenkins. Upon arriving at the dealership, the Forester that my husband and I intended to purchase was ready for a test drive. Upon spotting an Outback that caught my husband's eye, Scott took my husband on a test drive and gave us a great on the spot quote that was extremely competitive based on other dealers' pricing. Additionally, both the quote I had received through email and the one we received for the Outback on the spot were out the door prices that included EVERYTHING. There were no surprises and no pressure to add anything additional. Scott was patient and informative as we decided on a lease term and thoroughly answered all of our questions. The financing and paperwork were a breeze with Pierre where we again were not pressured to add on anything we weren't comfortable with. Our interaction with the sales department at this dealership was the best that I have experienced at a dealership and we wouldn't hesitate to recommend it to a friend or to come back for a future purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buying an auto was very enjoyable got what I...

First time buying an auto was very enjoyable got what I wanted with no hassles - they were actually able to get me a lower interest rate than I already had with my pre-approval. Spending lots of in the new Subaru Forester Thank you Joey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After having a bad experience with a different dealership...

After having a bad experience with a different dealership we were a little defensive as we approached Supersore of Chandler. We were greeted by a gentleman named Mike, who took us around the lot in search of the perfect vehicle. When we went inside to talk about what we wanted or needed Mike discovered that my husband through USAA had already been in internet contact with Joey LaBranche ,he very graciously handed us over to him. Mike had already cleared up many things for us that we had been lead to believe from another dealer. He was very knowledgeable. Joey then continued working with us and found the perfect car. Joey was professional, friendly and very helpful in guiding us through the process of purchasing the car and even more so when he explained all the nuances of the various systems -syncing my phone etc. I understand Joey has only been with you for a short time but I believe he will continue to represent the dealership in a very positive way. We would definitely recommend your dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I worked primarily with Dean Montoya, and I would not...

I worked primarily with Dean Montoya, and I would not hesitate to recommend him to anyone else who is considering this dealership. Dean was very personable and polite, and willing to answer any questions I had. Moreover, he seemed to have some genuine knowledge of the brand and the specific model I was looking at. When I had a question that he wasn't sure about, he was honest about it and didn't try to make up an answer. His service after the sale was also admirable, which is probably the most important part to me. He followed up with me, and assisted with the one issue I had, finding out what the issue was and helping to get it resolved quickly. Dean gets a strong recommendation from me. I also did work with Richard, who owns the dealership, after my initial experience during the sales negotiation left me with a bad taste (this was not the fault of Dean in any way, but was due to another employee who was involved). Richard responded to my concerns immediately (I received a reply to my email in about 30 minutes, in fact), and was able to handle the situation in a way that left me feeling satisfied and ready to move forward with the transaction. My overall experience with the dealership, and in particular Dean and Richard, was a positive one, and I would happily recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at this dealership was welcoming, friendly, and...

Everyone at this dealership was welcoming, friendly, and knowledgable. The best car buying experience I have ever had thanks to Joey Labranche. Joey is a walking Subaru encyclopedia and made the car shopping fun! I test drove several cars, narrowed it down to two, changed my mind more times than I can remember and Joey was patient and smiling through the whole process. The afternoon/evening flew by so quickly with Joey teaching me so much about Subarus and answering every question I could think of. I never felt pressured to buy or pay more than I thought was a fair price at any time. If you are looking for a no pressure, friendly dealership, Subaru Superstore of Chandler is awesome! Thanks for all of the laughs!! Let the memories in my Subaru begin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Joey Labranche is a great sales representative and help...

Joey Labranche is a great sales representative and help us with our Subaru Outback. Joey is a true professional that is knowledgeable, friendly and courteous. This was our first Subaru purchase and Joey made it a pleasurable experience. We recommend Joey Labranche and the Subaru Superstore to all our friends. If you was a great vehicle and an outstanding sales experience, go to the Subaru Superstore and ask for Joey Labranche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.