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ALM Roswell

(825 reviews)
Visit ALM Roswell
Sales hours: 9:00am to 8:00pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 10:00am–6:00pm
Tuesday 9:00am–8:00pm 10:00am–6:00pm
Wednesday 9:00am–8:00pm 10:00am–6:00pm
Thursday 9:00am–8:00pm 10:00am–6:00pm
Friday 9:00am–8:00pm 10:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(678) 951-0195 (678) 951-0195

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Roswell from DealerRater.

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Nice Experience

Nice Experience. Felt that it was a Fair price. Car was ready for test drive upon arrival. Car was exactly as sales man had described.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Best car buying experience!!!

Hands down to EVERYONE who was apart for our car purchase this weekend. Professional, friendly, and honest. From the financials to the sales- great team! Diego and I gladly recommend ALM- Roswell. Thanks again for everything. We love our new 300. Love, The Rangels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great experience in every way

I took my wife and kids to look at cars a few weeks ago, as it was time to retire my wife's car. The selection at ALM was great, and allowed my wife to comparison shop. Our salesman Garrett was fantastic - easy going, informative and nice. There was no pressure, no hard sell - which was great since it was a million degrees outside and the kids were not loving it! Fast forward a few weeks, and a very promising car appeared online. I went to see it, test drove it and was able to get a great deal for the car and a very fair deal on my trade. The whole process was quick (for car buying), relaxed and efficient. I can't speak more highly about ALM or Garrett - thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Pleasantly Surprised - Thanks to Larry

After an excruciating car buying experience four years ago with another dealership, I almost dreaded doing it again this past weekend. I spent several weeks researching the make and model I wanted, and one week on the exact vehicle on ALM Roswell's lot. Larry could sense that I wasn't a shopper, but rather an informed buyer. He respected that I knew what I wanted and didn't try to push or sell me at all. His demeanor immediately put me at ease as I became familiar with the BMW X5 that I'd soon drive off the lot. The entire process only took a few hours, I got a fair value for the beloved vehicle that I left with ALM for trade, and the finance folks helped me secure a great rate on my new financing. I can't wait for someone to ask me where I bought my car so I can happily send them to ALM Roswell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zero Integrity

After working with our salesman on the purchase of two cars, we finalized on one and drove to the GA Mall store to checkout the second. While we were driving two hours, our salesmen's manager, Faisal who claims to be an owner, took a phone order and sold the first car we were buying despite our mutual commitment and $1000 nonrefundable deposit. Our sales rep sold us on the first car, found us a second car, advised his manager he was working the deal. Secured a deposit for the sale. But Faisal decided his one deal was better than his salesman's deal for two cars. When we confronted Faisal, he did the worse thing a sales manager could do. Deflected his bad behavior blaming and embarrassing his rep in front of all of us. He did not apologize but instead included us in his blame. Employees at their other store advised Faisal is not an owner. Until we talk to a real owner we don't know. If you are a dealer looking for a good rep -- you want JJ Birr. He is honest and very knowledgeable. I would buy from him without doubt but never while he is at Atlanta Luxury Motors. Faisal's commissions belong to the rep who actually worked to sell the car. A sale that should have been two cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

"Found the car of my dreams glad the search is over"

After reading reviews about ALM I was a little hesitant to view the car of my dreams. I called JJ on Tuesday and asked many questions but they didn't have the car I was interested in, but he said he might have another car at another lot and he would call and check, he called back rather quickly with all the answers I needed. So I traveled over 2 hours and purchased my car after taking the test drive the next day. JJ was very knowledgeable about the car and the whole purchasing experience. I've called back many times with questions and he has been very patient with me. I would recommend buying a car from JJ and ALM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Superb car buying experience

I spent lots of time researching the internet for the car I wanted and the price I wanted to pay. All paths kept leading me back to ALM Roswell. They have the highest quality of pre-owned luxury cars in the metro area and the staff is even better. Jose Martinez was great to work with through the entire process and we finally found the Range Rover I was looking for. If you are in the market for quality luxury cars at excellent prices, look no further than ALM Roswell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, Garrett is a man of his word.

I have worked with ALM and Garrett several times now. He is wonderfull and follows up with what he says. They also have great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The only place I will shop for cars from now on!

I just purchased an Infiniti G37x from ALM Roswell and couldn't be happier! Larry is far from your "typical" used car salesman. He made me comfortable and I felt like I was in charge of the buying process from the beginning to the end. I have already told several friends and family members about Larry, and ALM Roswell, and I plan to tell as many more as will listen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership with Friendly Salesmen

We had a great buying experience at ALM Roswell. Rand went above and beyond in dealing with us. He was very knowledgeable and showed us everything we wanted to see with no pressure. He was very kind and genuine. We would definitely use ALM Roswell when buying another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.