Reviews
The dealership over is fantastic.
The dealership over is fantastic. My service representative Theo Mckeon was super knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoy how fast they get me an appointment and how happy
I enjoy how fast they get me an appointment and how happy I am with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been using the Honda of Kingston, Lia of Honda for
I have been using the Honda of Kingston, Lia of Honda for years - the manager Sue has been An amazing asset to the company. They are all incredibly professional, but have that very personal and caring attitude. I’ve had my car serviced I believe since 2001 when I bought my first Honda CRV Robert Munson has been outstanding. He is helpful, so reliable and trustworthy. I always leave feeling taken care of. They have never steered me wrong. Robert Munson has exceptional managerial Skills, he is efficient and professional, and super pleasant All the office and service people there have always been wonderful to me. Thank you! Joyce R
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joyce, thank you for your very encouraging words about our awesome team. Sue, Rob, and our office team are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!
Tyrese Turner was an excellent and professional salesman.
Tyrese Turner was an excellent and professional salesman. He made buying experience smooth. He was helpful and a pleasure to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for giving us the highlights of your dealership experience with Tyrese! We're delighted he was dedicated to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels this summer, from the whole team at Lia Honda.
Jennifer Sedore and Staff were kind and very informative
Jennifer Sedore and Staff were kind and very informative during my recent service needs. Thanks again for the smooth transition from one Dealership to another! Highly recommend Lia Honda of Kingston.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for taking a moment to share positive feedback on Jennifer. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
The whole visit is made easier by caring, knowledgeable
The whole visit is made easier by caring, knowledgeable staff especially Sue Kelly. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Sue made your day a little easier by being supportive and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Dennis Raskin was great.
Dennis Raskin was great. Friendly informative and helped us with a ride home But the dealership was both excessive in guiding me to what might be wrong and missed a huge mouse nest in my air filter which my local mechanic got right away
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We’re pleased to hear that Dennis took good care of you and helped make your visit more comfortable. We’re truly sorry we missed the rodent nest during your service. It’s an important detail we should have caught, and we’re reviewing how this was missed so we can do better moving forward. If there is any aspect of this you'd like to discuss with me, please feel free to contact me directly. I'd be happy to speak with you. Jared Stoutenburg Lia Honda of Kingston Service Manager 845-331-4400 ext 1048 jstoutenburg@liacars.com
Jennifer Sedore at receptions in service area was
Jennifer Sedore at receptions in service area was excellent. She was knowledgeable, helpful and understood the issues with my car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear, Cindy! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Jennifer was insightful and straight-forward. Safe travels until we see you next time!
This has been the best car dealership i have ever been
This has been the best car dealership i have ever been involved with since i started my car ownership years. Sausan Kelly knew her stuff, was professional and had a great since of humor. It was a pleasure to meet her and i felt my car was safe and the work involved would be done right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Susan provided you with 5-star service. It is our pleasure to serving you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
I have dealt with Sue Kelly for many decades.
I have dealt with Sue Kelly for many decades. She is one of the main reasons I use Honda service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, thank you for leaving Sue this amazing review! We are honored by your continued business, and we are so glad that she consistently takes exceptional care of you. She will be delighted to know how confident you are in her efforts. Wishing you the safest of travels until we meet again!