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Lia Honda of Kingston

(1,698 reviews)
Visit Lia Honda of Kingston
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 518-4424 (866) 518-4424
Used (866) 520-6570 (866) 520-6570
Service (866) 523-8916 (866) 523-8916

Reviews

(1,698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda of Kingston from DealerRater.

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Robert Munson has been helping me in the service

Robert Munson has been helping me in the service department for several years and several cars. Professional, helpful and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted Robert has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

Friendly, informative, responsive, honest service.

Friendly, informative, responsive, honest service. Jennifer was particularly helpful. I would recommend Lia Hondas of Kingston to everyone.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adam, thanks for taking the time to review and recommend your service experience! We're happy Jennifer handled your visit with great care. We hope you'll continue to choose Lia Honda for all your automotive needs!

I brought my car in for it's 70,000-mile service and was

I brought my car in for it's 70,000-mile service and was well-served by Sue Kelly. She kept me informed--including about the cabin filter that needed replacement due to a mouse infestation--and was her usual helpful self. I'm always happy to get Sue as my service advisor.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your lovely feedback, Matt! We're pleased you continue to receive the best care and guidance from Sue our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

I try to keep my visits here to a minimum but every time

I try to keep my visits here to a minimum but every time I have been here for a service, my rep Dennis Raskin always takes care of me and gets me in and out pretty quickly. He is the consummate professional and is always full of joy. 5 stars

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know how pleased you were with the convenience of this service visit with Dennis! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

The service that I receive every time I come is

The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and amazing.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

I had an excellent experience at Lia Honda of Kingston

I had an excellent experience at Lia Honda of Kingston NY. Nicole Leader was my salesperson, and she made the whole process incredibly easy and pleasant. I highly recommend Nicole and this dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jen, we could not have asked for a more glowing review of Nicole. It's obvious she made sure you were well taken care of. Thank you for your awesome feedback. Best wishes for safe and pleasant travels until we meet again!

The service that I receive every time I come is

The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

They treat you with the utmost respect!

They treat you with the utmost respect! Everyone is very kind, very respectful and professional Tyrese Turner a wonderful salesman , so respectful and kind, I would not go anywhere else but Lia Honda in Kingston Ny

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeanette, thank you for recognizing Tyrese's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you.

I was originally interested in a car that I thought was

I was originally interested in a car that I thought was on the lot but I was mistaken so Andrew Quick, the representative who contacted me, told me about a used Honda pilot that was on the lot. I wasn’t really looking for one of those but I figured I would give it a shot anyway. I was so happy with what he showed me that I ended up purchasing it. The process was easy, he was very friendly and so far, I’m extremely happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave, we sincerely appreciate your terrific review of Andrew. It's obvious he made sure you were well taken care of. Congrats on your new Pilot! May your satisfaction grow over many happy travels!

The service for our new car (2.

The service for our new car (2.5 months old) that has had more than its share of problems was good.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for letting us know our service team did a good job, Frank! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!