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Mazda of Kent

(781 reviews)
Visit Mazda of Kent
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (330) 542-6504 (330) 542-6504
Used (888) 399-3376 (888) 399-3376
Service (888) 347-5647 (888) 347-5647

Reviews

(781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Kent from DealerRater.

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Great experience with the crew and managers, definitely

Great experience with the crew and managers, definitely recommend them to others. I love my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had looked at over 50 cars before I found these folks

I had looked at over 50 cars before I found these folks and they made the whole process as smooth as possible. I couldn't drive the new car back to my house that was over 30 miles away so they brought it to me without hesitation! Signing was a breeze and I could not have been happier with ever aspect of my purchase. Noah was awesome! If you want to buy a car from someone who will actually do everything they can to get you what you want ask for Noah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris and the Mazda team ent over and above - excellent

Chris and the Mazda team ent over and above - excellent service, great deal! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I thought Chris was great.

I thought Chris was great. He answered all our questions. He worked with us and gave us a fair deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

3 S system.

3 S system. Selection, Service, Satisfaction. That’s what my car buying experience consisted of at Mazda of Kent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking at a 14 Cherokee, after talking with

I was looking at a 14 Cherokee, after talking with salesman and agreeing to purchase the Jeep .I told him the headlamp bulb was out and needed replaced and he agreed to get done for me .upon delivery he stated that Management WOULD NOT replace bulb. so does that mean they DID NOT do a safety inspection on this jeep? very poor business practice. make sure to look their used vehicles over VERY WELL before signing anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Brent after doing some research we were not able to locate any information on the agreement to take care of a bulb, nor do we have incoming calls from you, why don 't you just stop by so we can put a bulb in, easy enough.

Simply put, this was the worst car buying experience of

Simply put, this was the worst car buying experience of my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to prep the car. I would not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Let me tell this gentleman gets the job done and is very

Let me tell this gentleman gets the job done and is very respectful to his customers!! Highly recommend coming to this young fella.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dennis is a great person to work with, made the purchase

Dennis is a great person to work with, made the purchase of my vehicle streamlined and easy! I highly recommend working with him on your next vehicle purchase! Thank you Dennis and the Mazda team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick great communication helpful staff.

Quick great communication helpful staff. Everyone made me and my son welcome. I'm enjoying my new suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.