Reviews
We had an excellent experience with Dennis while shopping
We had an excellent experience with Dennis while shopping for our car. He took the time to answer all of our questions, provide detailed information, and even took us on two separate test drives to help us decide if the vehicle was the right choice for us. Thanks to Dennis, we’re thrilled with our new Mazda3 and feel confident in our decision. We highly recommend Dennis and the team at Mazda of Kent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zach made everything quick and easy.
Zach made everything quick and easy. Would definitely recommend to a friend or family member.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible customer service.
Incredible customer service. Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the owner down to Tyler my main contact were fantastic. Really appreciated being able to speak to Steve who had a similar space and family needs for the vehicle. Being able to relate to my situation and helping me figure out car seat logistics was integral and above and beyond the level of service I expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler and the Mazda of Kent team were all great to work
Tyler and the Mazda of Kent team were all great to work with. They made my first car buying experience seamless and were upfront and patient with me throughout the entire process. I would definitely recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MOK is my local Mazda dealer.
MOK is my local Mazda dealer. I test drove cars all over NE Ohio. I merely contacted Tyler about a car, and he continued to send me options till a CX9 that was perfect came along! Excellent follow through!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris and Mazda of Kent made the process of getting a new
Chris and Mazda of Kent made the process of getting a new car very easy! Very personable and knowledgeable, answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zach was great to work with.
Zach was great to work with. I knew what I was looking for and where I needed to be financially and he worked with me to get it to where I needed to be. He was knowledgeable, patient and genuinely listened to what my needs were. No matter how many questions he was there to answer them. Zach even went above and beyond to help me get my new car set up as I am not the techie person lol. He was a pleasure to work with throughout this process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at Mazda of Kent were both friendly and helpful
The staff at Mazda of Kent were both friendly and helpful during my car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Mazda of Kent.
I had a great experience at Mazda of Kent. The sales process was very smooth and efficient, and I am very happy with my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ask for Tyler!
Ask for Tyler! He and his team were absolutely fantastic from start to finish. Tyler answered all of my questions and was able to produce everything I asked for. Being an out of state buyer, I had my reservations about purchasing sight unseen but Tyler made it happen and gave me full confidence in my purchase. I'd love to work with him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car