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Mazda of Kent

(781 reviews)
Visit Mazda of Kent
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (330) 542-6504 (330) 542-6504
Used (888) 399-3376 (888) 399-3376
Service (888) 347-5647 (888) 347-5647

Reviews

(781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Kent from DealerRater.

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We had an excellent experience with Dennis while shopping

We had an excellent experience with Dennis while shopping for our car. He took the time to answer all of our questions, provide detailed information, and even took us on two separate test drives to help us decide if the vehicle was the right choice for us. Thanks to Dennis, we’re thrilled with our new Mazda3 and feel confident in our decision. We highly recommend Dennis and the team at Mazda of Kent!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zach made everything quick and easy.

Zach made everything quick and easy. Would definitely recommend to a friend or family member.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Incredible customer service.

Incredible customer service. Understanding of my needs and concerns and zero pressure or attempt to make me feel like I had to move forward. The service from everyone from the owner down to Tyler my main contact were fantastic. Really appreciated being able to speak to Steve who had a similar space and family needs for the vehicle. Being able to relate to my situation and helping me figure out car seat logistics was integral and above and beyond the level of service I expected.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tyler and the Mazda of Kent team were all great to work

Tyler and the Mazda of Kent team were all great to work with. They made my first car buying experience seamless and were upfront and patient with me throughout the entire process. I would definitely recommend this dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

MOK is my local Mazda dealer.

MOK is my local Mazda dealer. I test drove cars all over NE Ohio. I merely contacted Tyler about a car, and he continued to send me options till a CX9 that was perfect came along! Excellent follow through!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Chris and Mazda of Kent made the process of getting a new

Chris and Mazda of Kent made the process of getting a new car very easy! Very personable and knowledgeable, answered all my questions.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zach was great to work with.

Zach was great to work with. I knew what I was looking for and where I needed to be financially and he worked with me to get it to where I needed to be. He was knowledgeable, patient and genuinely listened to what my needs were. No matter how many questions he was there to answer them. Zach even went above and beyond to help me get my new car set up as I am not the techie person lol. He was a pleasure to work with throughout this process.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff at Mazda of Kent were both friendly and helpful

The staff at Mazda of Kent were both friendly and helpful during my car buying experience.

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience at Mazda of Kent.

I had a great experience at Mazda of Kent. The sales process was very smooth and efficient, and I am very happy with my new car!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ask for Tyler!

Ask for Tyler! He and his team were absolutely fantastic from start to finish. Tyler answered all of my questions and was able to produce everything I asked for. Being an out of state buyer, I had my reservations about purchasing sight unseen but Tyler made it happen and gave me full confidence in my purchase. I'd love to work with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.