Motor Max of Grand Rapids

My salesman, Glenn, was terrific. Friendly and helpful. Found me just the right car from what I'd been thinking of buying. Mike did the financing and that went smooth as silk, too. All in all, I was so pleased with MotorMax. I won't hesitate to go back there when ever I'm in the market for a car again. I strongly recommend this car dealership as it was a great experience for me. Everything went so easy and I'm so happy with my car!

Hey, just wanted to say I recently bought a car there - exactly the car I wanted by the way - and couldn't be happier. The sales person was so pleasant and helpful, the financing easy, I'm so glad I decided to go there. So this is a tip of the hat to everyone at MotorMax. Thanks for being there, you made buying a car easier than I'd hoped.

I bought an 06 Impala SS in April of 2013. I've had this car now for a little over 2 months and have only made 2 car payments. This car has been in the shop more than I have driven it. Within the first week of driving it we noticed that the tires were so bad that cords are showing. Within a month of owning this car, the transmission failed. I had to call the dealer because they "forgot" to activate my warranty. After 3 weeks of calling everyday they finally activated it. Now because the transmission failed and they failed to tell me about all the identity costs, I'm stuck with a car that doesn't run and still making payments. The Chevy dealer I brought it to said that the people I bought it from knew about the tranny issues well before I bought it because "someone rigged it to work" .. Now the engine is failing, cooling lines are leaking, and the engine junta are so bad that "the engine could fall out" .. I wouldn't recommend this dealership to anyone. Buyer beware. The guys who work here are jerks, they don't listen to anything you say, and will give you the ring-around if you need anything after you leave the lot.

I went to theirs facilities to try.to purchase a vehicle and after I was standing on the rain looking the car for a good 20 min I decided to get in the sales office had like 6 salesman too busy taken pictures of the new inventory I waited for about 10 min and I decided walk off when I was outside again I thought I give aanother try I saw two of the salesmans and I ask for help and one of them said we are too busy but give me about 20min and get back to you the other one dint even look or stop. what a buch jockers air

I just bought 07 dodge from them and right away i had problems and instead of want in to fix it they want to drop the del and recut me a check for reatail price not total i do not know who to file a complaint with

I have had credit problems do to Divorce and wasn't able to afford a big downpayment and my credit(wow) was terriable, but Jamal the salesman at MotorMax was great, jumped right into action to see what he could offer to help a person like myself, I bought a 2003 Chevy Tahoe and love it, but now it's time for a more spacious vehicle for my little girls wheelchair and heras she grow's, I will be going back to MotorMax to try and get my next vehicle there too.Thanks Jamal Sincerely Debra Sharlow

Bought a Cadillac SRX 2004, dealer agree to fix the AC unit and the 6 disk player. It's been 3 months of dealing with this place and still the stuff isn't fixed. It also started leaking oil and the told me it wasn't their problem. They lie right to your face. I have asked many time to talk to the owner and the tell me be isn't in. The owner called my and left me a voicemail asking me to call him back so I did within minutes if him calling me, they told me he wasn't there and when I told them he just left me a voicemmail to call him back they told me just a minute and then put him on the phone. This place is terrible, we have filed a complaint against them with the state if Michigan. Please if you are having problems with MotorMax please file a complaint. They need to be stopped.

This store is right out of the book on how not to sell cars. the cars are all misquoted and not repaired, i cannot beleive they have not been forced to shut this place. i would think good dealerships use them as a example on what bad dealers are.

I don't really know what all these people are talking about on these reviews. We purchased a great vehicle with great service. The sales guy we worked with did his job correctly...Not to much pressure but just enough to push me over the edge. We are extremely happy with MotorMax and would refer all of our friends and family members there.

Called about a truck I found on autotrader, asked if it had any problems I was told a couple rust bubbles on door panels, I was guaranteed nothing else was wrong since I would be driving 2.5 hours to look at it and taking my kids with me. When we got there the truck had a big dent on rear fender, scratches all over it, a large area on fender had missing paint still flaking off, dash board lights did not work and the buttons on the front dash counsel wash missing the paint. Needless to say we did not buy truck.