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Motor Max of Grand Rapids

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)
Visit Motor Max of Grand Rapids
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(616) 365-5307 (616) 365-5307

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT SERVICE AT MOTORMAX

We found the vehicle we were looking for online. Once I actually went to MotorMax to see the minivan, I met salesman Kenny Buron. Kenny was very helpful, and did not pressure me in any way to purchase the vehicle. He even offered to let us take the van home for a few hours. Well, a few hours turned into overnight due to a family emergency! This was not a problem for Kenny or his supervisor. They allowed us to keep the vehicle overnight for a small deposit. The next day we purchased the vehicle for a fair price, and we were on our way. I'm very happy with the service we received from Kenny and the staff a MotorMax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Motormax on 28th St. Service, salesmanship

Quick and awesome help and service on getting the vehicle I really wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GOOD PLACE GOOD CARS

Great place to buy a vehicle. The staff are very friendly and treat you like they have know you your whole life. Definitely would buy another vehicle from them in a hearth beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experience

extremely quick and easy to purchase a vehicle here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i BOUGHT A CAR 10-15-2014

Glenn and Kamran are awesome...just came in to see if i could even be financed, not expecting to walk out the same day with a vehicle. Their process was fast and easy and were very up front with me on everything. I just want to give a huge thank you to the guys for being so awesome in this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I worked with RJ and Mike and they were excellent! I finally found the jeep I wanted and couldn't be happier. Great service!! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do Not buy the warranty GO ELSEWHERE

$1600 warranty very limited just put my acura 2005 tsx in the shop for the 3rd time in 5 months have spent over 2000 in repairs. The warranty only pays for parts and labor costs paid are from the 1980s.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shop Else Where

I bought a Chevy Trailblazer SS from Motor Max of Grand Rapids in Feb 2014. It's June and my truck has already been in the shop for 3 weeks. The motor is blown. I bought the warrantee and had an inspector from the warrantee company come look at the truck. He informed me that the truck had been ran out of oil several times before my purchase. The war enter company has been trying to contact the manager but they will not return their calls. They sell Junk. I also bought n 08 Pontiac G6 from them it had electrical problems. I thought I just got a bad car out of the batch and traded it for the truck. Boy was I wrong! My recommendation NEVER BUY FROM MOTOR MAX!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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junk yard vehicles

I went there to look at their inventory.... I'm a mechanic by trade and I highly suggest anyone that decides to buy a vehicle there to be ready. They don't look at any of their vehicles and their so called inspections are bogus. I feel bad for the people that have purchased from this dealership. I have heard from too many people of the major mechanical problems they have encountered

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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SCAMMERS!

Do NOT BUY FROM THESE SCAMMERS! THEY WILL ALSO TRY TO SELL YOU AN UNLIMITED POWER TRAIN WARRANTY AND IT WILL BE JUNK! JUST READ ALL THE BAD REVIEWS ON HERE! WISH I DID BEFORE. AFTER BUYING AN 2008 FORD EDGE THE DRIVESHAFT WENT OUT AFTER ONLY 6 MONTHS! YES. 6 MONTHS. $1,000 OUT OF POCKET COSTS AND THEY SAY OH WELL. YOU HAVE BEEN WARNED!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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