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Hyman Bros Automobiles

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (469 reviews)
Visit Hyman Bros Automobiles
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(804) 476-3544 (804) 476-3544

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyman Bros Automobiles from DealerRater.

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Everyone was very helpful. From the start of meeting Mr....

Everyone was very helpful. From the start of meeting Mr. Little who showed us the F-150 truck, to the end in the finance dept with Mr.Sensibaugh. Mr. Sensibaugh was a big part in making the deal happen because he took the extra time in finding us a great finance rate which help us stay within our budget. Thank you all for the great experience and customer service. Donnie and Kim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ray was very friendly and personable to our family when...

Ray was very friendly and personable to our family when we came to look for a car for my daughter to drive. He answered all of our questions about the car as well as giving us the pros and cons of other cars on the lot. What I really liked about our experience, since you can get a car anywhere, is the way he treated my daughter. This car buying experience was supposed to teach her about researching and buying a car on a certain budget and he treated her like a like the young "adult" that she is. It was a very good car buying experience. Thanks. Truda Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased three vehicles from Human Brothers...

I have purchased three vehicles from Human Brothers Automobiles (2004, 2007 and 2012) and continue to be very impressed with their high quality selections, total customer service and competitive pricing. If you are looking for a great deal from a dealership who cares about their customers longterm, I encourage you to choose Hyman Brothers Automobiles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After giving up on finding the perfect car in my area, I...

After giving up on finding the perfect car in my area, I found the car I was looking for through Autotrader.com and have to admit I was a bit suspicious and wary of a 1987 Cadillac with only 15,000 miles for $7,900. On top of that, it was on the other side of the U.S. so I would have to have it shipped to Portland, Oregon (sight unseen - except for the extensive photos on the website). It seemed just too good to be true. However, after seeing that the dealership was well regarded with the Better Business Bureau I decided to give it a shot. I was amazed at how simple the procedure was. They overnight-ed the paperwork to me and included an overnight envelope for me to send it back. Jim assured me that everything would be okay with the shipping and such and it was. Within a few weeks the car arrived and it was every bit as impressive (more so, even) than I expected. I liked the no haggle price and feel the car was an excellent deal. Anyone looking for a used car (no matter where you live) should definitely check this place out. Thanks, Jim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had the best experience at Hyman Bros. Everyone we...

We had the best experience at Hyman Bros. Everyone we encountered was outgoing and friendly. They worked with us ahead of time to secure financing to make the process easier when we were there. There was no pressure at all to buy or buy a more expensive car. There was also no pressure to upsale or get the extended warranty. They just provided the options and let us make up our own minds and were fine with whatever that decision was. All in all an A+ car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Searching for a convertible

Decent dealership...no haggling or should I go so far to even say not the typical high salesperson energy which was strange. Had a good selection of vehicles to choose from...even sent me a personal card after my visit.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pro - Friendly, professional sales agent and finance...

Pro - Friendly, professional sales agent and finance manager. low pressure sales, showed us all vehicles in our price range, did not try to upsell into more than we could afford. Con - financing process too long.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car is oft a challenging pursuit both in time,...

Buying a car is oft a challenging pursuit both in time, money and effort. My experiences at Hyman Brothers Automobiles West Broad and specifically with Steve Sommers and Gardiner (GQ) Quaintance could not have been more relaxed, professional, efficient and productive. There is a lot to choose from in the car market-place today and it made such a refreshing change to have phone calls returned, find cars "as described", not being leapt upon as soon as one enters the car lot and a strong sense that your custom is appreciated, a strong willingness to find the car you need and an efficient pro-active approach to ensuring all is well both post sale as well throughout the process as a whole. Their ability to inexpensively, safely and efficiently ship vehicles throughout the US - was an incredible benefit. I strongly recommend Hyman Brothers Automobiles West Broad and that you seek out both Steve Sommers and 'GQ" for your next car purchase. Many thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing my second hand car from Hyman Brothers was an...

Purchasing my second hand car from Hyman Brothers was an extremely positive experience. Everyone I dealt with was attentive, knowledgeable, caring and kind – from the sales department with Steve Summers to the Business office with GQ and even the delivery driver, I could not be more impressed !! Because I live out of state, a trusted friend found this car and together with Hyman Brothers worked with me so I felt comfortable purchasing it – sight unseen. The car is in great condition for being 7 years old and only had 67,000 miles on it. I felt the price to be fair. Hyman Brothers worked with me to get the title cleared faster than typically normal so I could register my car. Once the car was received I had it checked out by my local auto shop and it was discovered that the radiator was leaking. Hyman Brothers payed for the repair in full. This meant a lot to me and I am most appreciative ! When purchasing the car, I knew that the car only had one set of keys. Hyman Brothers paid for the duplicate key so it was not an issue. I love my new, second hand car. It drives really well and I know I will have it for many years to come ! If I lived in VA, I know that I would have Hyman Brothers service my car as well. I highly recommend Hyman Brothers to purchase a car from. Thank you Hyman Brothers !! : )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with Hyman Brothers Auto was outstanding in...

My experience with Hyman Brothers Auto was outstanding in every way. They were very professional and very easy to work with. No gimmicks or behind closed doors here. One of the best things about the dealership and buying experience was the friendliness and warmth of the salesmen. Ray taught me how to drive a manual transmisson for the first time. Great teacher by the way. Also when I was driving the car and looking at it, I never felt any unwanted pressure about purchasing the car. The speed in which the financing aspect of purchase was amazing in my opinion. They located a great credit union in which I got the best possible APR for my credit score.All in all this is a great dealership with great people working there. I would strongly recommend anyone who wants to buy a car to come to this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.