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Hyman Bros Automobiles

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (469 reviews)
Visit Hyman Bros Automobiles
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(804) 476-3544 (804) 476-3544

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyman Bros Automobiles from DealerRater.

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I recently purchased a 2006 BOSS Edition Mustang from...

I recently purchased a 2006 BOSS Edition Mustang from Steve Sommers. I saw the vehicle when it was being prepared for the sales lot and asked Mr. Sommers to please contact me when the car was available for purchase. The day the vehicle hit the sales lot Steve called to let me know and soon after, I came in to test drive the car. When I arrived, the car was freshly washed, had a full tank of gas and was sitting in the front ready to drive. I love the car and Steve made the entire buying experience pleasurable. He was professional, patient and very personable. I plan to call Steve the next time I am in the market for a vehicle and plan to refer him to my friends and family. Sincerely, L. Kevin Tyndall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife and I have been set on purchasing a Toyota Sienna...

My wife and I have been set on purchasing a Toyota Sienna for a while. She wanted a certain color, and a clean vehicle; I wanted certain features and a used vehicle with just under 30,000 miles. In our search online we found very few in the local area. When we expanded our search to the entire country, only two came up... one was at Hyman Brothers in Virginia. I noticed that they would ship anywhere in the USA for $250. This was a good option to have available. I'm a pilot and can fly for free so I decided seeing the vehicle before buying was a good idea. Ray offered to pick me up at the airport and bring me to the dealership. He was very pleasant. The car had two problems: Battery acid collecting around the battery seams, and very worn tires. The picture of the tires depicted on the internet was of the one tire that was better than the rest due to being replaced from a blow-out. I pointed this out and they offered me $125 per tire allowance and replaced the battery. I informed them that if those two things were taken care they had a deal. They located financing about %0.1 lower than my local bank, and when my bank told me they don't wire money, Ray drove me to a local bank that had Shared Branching with mine so I could acquire a cashier's check. Overall I had a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came here looking to sell me Jeep Liberty. I had been...

I came here looking to sell me Jeep Liberty. I had been told by one of the dealerships that I was considering buying a car from that this place called Hyman Brothers was known for beating other dealerships' buying prices. I called them and spoke with Ray, and told him what I was interested in doing and what vehicle I was selling and he told me to come on by. When I first drove on to the lot I was immediately impressed with the portfolio of vehicles they carried- they were luxury and in pristine condition. That intimidated me at first because I thought maybe whoever I speak with might be the type to, you know, come off as haughty, but they were very approachable and friendly and helpful. Ray asked me why I was looking at selling my Liberty and what I was interested in getting instead and I told him a Hybrid sedan. He said alright and while my vehicle was getting inspected and test driven in order to appraise, he brought me to a 2010 Lexus Hybrid that they had. Ray gave me a very thorough but relaxed and comfortable run through of all of the car's components and features. I was extremely impressed. I hadn't even been considering a Lexus to begin with but this one met right off the bat alot of the conditions that I had set for any of the cars that I consider. And the comfort of sitting inside it.. Oh my gosh. I had never sat inside of a Lexus before but after having so and then test driving it, I know why many Lexus drivers are repeat buyers. Anywho, the Hyman Bros. dealership gave me the highest bid between 3 other dealerships and CarMax. They were extremely friendly, honest, and made me feel very relaxed in how everything went about. I'm highly impressed with their service and the higher standard that they set, not only for dealerships but for businesses in the Richmond area. They're a step up in class and service and it definitely shows.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased 2004 Corvette in January 2012. Vehicle was in...

Purchased 2004 Corvette in January 2012. Vehicle was in absolutely immaculate condition. I have recommended Hyman Brothers to all of my friends for the best selection of used vehicles in the area and definitely plan on purchasing future vehicles from them. I can't say enough about the quality of the vehicles that they sale and the intregity of their staff. I get complements on my vehicle daily. Thanks for such a pleasant and worthwhile experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everything went smoothly and we ended up taking home the...

Everything went smoothly and we ended up taking home the beautiful car that we came to get. I was very pleased with the low miles and the prestine condition our BMW was in. Also liked the amount of pictures on the Internet, it made my decision easier. Thanks a million Jason

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The entire buying experience was great and far exceeded...

The entire buying experience was great and far exceeded my expectations. I typically do not enjoy the process of buying a new car, but everyone was extremely friendly. Ray, my salesperson was very knowledgable about all aspects of my 2008 Saab. He made the entire experience pain free, quick and simple. The entire lot had extremely nice vehicles, and I knew that once I drove onto the lot and met Ray, that i was going to buy one of his cars. I would highly recommend Ray and Hyman Brothers as the place to buy a quality used car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well the 2008 Buick Lucerne Super makes number 8 at this...

Well the 2008 Buick Lucerne Super makes number 8 at this dealership. If you're looking for a low mileage super clean automobile then Hyman Brothers is the only dealer you need to visit in Richmond. The customer service, knowledge, honesty and fair deals are second to none in Richmond. It's the reason that I don't even look or visit other dealers in the city. As always keep up the excellent work and thanks again to Haywood Hyman, Steve Sommers and John Sensibaugh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an excellent experience at Hyman Bros. I spent...

I had an excellent experience at Hyman Bros. I spent multiple hours on the internet searching for a used 5-series BMW within 200 miles of my home. The best selection and prices were found at Hyman Bros. All of the cars I looked at were in mint condition and had low mileage. My salesman was TJ and he did a fantastic job - no pressure, very knowledgeable and friendly. I took my time, found the right car, a 528i, and ended up purchasing it. When I need another car, I will go back to Hyman. One suggestion - purchase the extended protection plan, I did the high end bumper to bumper. Its a good value if you consider what a single repair bill costs on the higher end cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Products, Great Service

I recently purchased a use Porsche Boxster S, having looked up and down the east coast. Hyman Bros. was nearly 400 miles away, but I'm very pleased I took the time to travel the distance. The car looked and drove great, but you just never know. The full inspection I had conducted here in CT showed me I purchased a car that was next to flawless. It was as fine a Porsche I'd find anywhere. And it was shipped in 2 days! Not that everyone will receive their car so promptly, I was more than happy about that. It arrived with a crack in the windshield that was identified by the transport co. Mr. Hyman had the windshield fixed up here in CT with no muss, no fuss. Based on my experience, you can't go wrong. No hassle, no hidden surprises (I don't fault them for the crack in the windshield), and a fair price. If you're looking for a high-end car, take a look at Hyman Bros. in Virginia. They have a remarkably impressive inventory incl Vettes, Mercedes, Porsche, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I JUST PURCHASE A 2005 LINCOLN NAVIGATOR AT YOUR...

I JUST PURCHASE A 2005 LINCOLN NAVIGATOR AT YOUR DEALERSHIP. THE STAFF WAS FRIENDLY, JIM SYSTERMANN OUR SALESMAN WAS VERY NICE AND PROFESSIONAL. THE BUSINESS MANAGER SUNG HO-LEE MADE THE PURCHASING VERY SMOOTH I WOULD HIGHLY TELL OTHERS ABOUT THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.