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Lotspeich Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)
Visit Lotspeich Automotive
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (660) 628-6287 (660) 628-6287
Used (660) 628-6289 (660) 628-6289
Service (660) 628-6290 (660) 628-6290

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lotspeich Automotive from DealerRater.

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Great experience & worked with me over email!

I had never heard of Lotspeich Automotive until they happened to have the perfect used car for me. I lived a little ways away from their dealership and have a newborn at home so I emailed them to see if I could try to negotiate a deal online before making the trip (to save time). In such an internet-based world, it's surprising that most dealerships don't care to do this. Dale Rickey at Lotspeich Automotive had no problems with it. After working the deal, I made the trip to the dealership to get everything sorted out. There were a few unforeseen issues once I arrived that only came up because of how picky I am at looking over cars, but even with that being the case Lotspeich went above and beyond to make sure that I was happy with the car and that they stuck by anything they said or did. Hiccups or not, Lotspeich proved that honesty and integrity are at the core of their business model with this sale and I will not forget it. I could not be happier with my buying experience all said and done. A quick tip for those who decide to stop by this dealership: Dale Rickey is the best salesman I have ever worked with. He was not pushy, was understanding of my needs, and did everything he possibly could to both make sure the deal was a good one for me and to make sure that I was satisfied. I do not know of any salesmen I would actually brand as trustworthy, but Dale is absolutely one of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ryan, Your comments are much appreciated! We here at Lotspeich Automotive strive to set ourselves apart from the "typical" Dealership. We put our customers first, as they should be! We are also upfront and honest with our customers as we want them to be with us as well. Thank you for allowing us to help you with your vehicle purchase! Please feel free to contact Dale or anyone here at the Dealership with any future questions or needs you come up with. Thank you again, The Lotspeich Automotive Team

Great buying experience! Worked with me over email!

I had never heard of Lotspeich Automotive until they happened to have the perfect used car for me. I lived a little ways away from their dealership and have a newborn at home so I emailed them to see if I could try to negotiate a deal online before making the trip (to save time). In such an internet-based world, it's surprising that most dealerships don't care to do this. Dale Rickey at Lotspeich Automotive had no problems with it. After working the deal, I made the trip to the dealership to get everything sorted out. There were a few unforeseen issues once I arrived that only came up because of how picky I am at looking over cars, but even with that being the case Lotspeich went above and beyond to make sure that I was happy with the car and that they stuck by anything they said or did. Hiccups or not, Lotspeich proved that honesty and integrity are at the core of their business model with this sale and I will not forget it. I could not be happier with my buying experience all said and done. A quick tip for those who decide to stop by this dealership: Dale Rickey is the best salesman I have ever worked with. He was not pushy, was understanding of my needs, and did everything he possibly could to both make sure the deal was a good one for me and to make sure that I was satisfied. I do not know of any salesmen I would actually brand as trustworthy, but Dale is absolutely one of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Thanks Don, (my salsman ) for the 2nd car with you

Thanks Don, you took the time to make me happy we got a fair deal 2nd new car from you. anyone taking the time to read this give Don at Lotspeich a call and a chance to try to make your best deal. I have driven almost 60 miles twice !!!!!!!! both times just to look and got a deal I could not pass up thanks, Jack

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, Thank you for not only taking the time to acknowledge how easy and enjoyable Don made your vehicle purchase process, but also for allowing Lotspeich Automotive to earn your business a second time! We hope you are enjoying your new vehicle! As you already know, Don and the entire team here at Lotspeich Automotive are here to help you in anyway we can. Thanks again, The Lotspeich Automotive Team

Relaxing buying expierence

Traveled about 75 miles from Columbia to look at a Ford Taurus x.I called ahead, and when I arrived Drew had the car ready for me to test drive. He was friendly and well informed. When I decided to purchase the car, the buying process was quick and easy. I was pleased with the whole staff and appreciated their courtesy and respect given to us. It was worth the drive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, Thank you for your kind words and more importantly allowing us to help you with your vehicle purchase! Please feel free to contact Drew with any and all of your future automotive needs. Thank you once again for your business and enjoy your Taurus X!!! Best Regards, The Lotspeich Automotive Team

service department

I had my car in for routine oil change/tire rotation. Entire department was prompt, courteous, and extrememly helpful. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brad, Thank you for not only your kind words but more importantly your business! If there is ever anything we can help with in the future, please do not hesitate to give us a call or stop by anytime! Best Regards, The Lotspeich Automotive Team

DEALERSHIP WAS EASY TO WORK WITH AND VERY FAIR

very pleasant and easy to deal with before and after the sale every member of staff from owner to salesman !!! I would recommend this dealership for new or used Don was my salesman ( no pressure or fast talk everything went smooth ) I would buy again . thanks thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jack, Thank you for taking the time to share your experience with us. Thank you for allowing us here at Lotspeich Automotive to assist you in your new vehicle purchase as well! Feel free to stop by anytime for a cup of coffee and a chat while your vehicle is getting a complementary car wash! Thanks, The Lotspeich Automotive Team

Great place to buy

I dealt with Drew Johnson and Steve Ritzo. This was by far the best buying experience I have ever had!They even delivered my car to me. I will definitely buy here again.Thanks Drew and Steve for making my car shopping a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Richard for allowing us to make your vehicle purchase experience as fast, fun, and easy as we possibly could! Remember anytime you are down this way to stop by for a free car wash!!! Thank you, The Lotspeich Automotive Team

outstanding!

I dealt with Drew Johnson at Lotspeich. He was the most patient sales person I have ever dealt with. He answered a thousand questions and gave me the information on all the scenarios that I posed to him. He spent a long time with me telling me all the features etc when we picked up the car. I never felt pressured to purchase the car throughout the whole process. He was outstanding and I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mona, Thank you again for allowing myself and Lotspeich Automotive to help you with your New Vehicle purchase experience! I hope you are enjoying your New Vehicle! Also, remember anytime you have any questions please feel free to call me or just stop by and see me! Thanks, Drew Johnson & The Lotspeich Automotive Family

outstanding service

I seen a truck we liked on Lotspeich's website. I called to inquire about it and it was sold. A little later Dennis called to say they had another similar truck if we were interested to look at it. My husband and I went to test drive the truck and fell in love. Ryan was awesome and spent the better part of a day trying to get us the best financing possible. He was very patient and thoroughly explained everything. You can tell he likes his job and he likes to help people. I have bought my last three vehicles from Lotspeich and will not go anywhere else. Dennis was great and I never felt pressured. I highly recommend anyone interested in buying a car to contact Dennis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leilani Bulischeck, Thank you for all of the business you have done with us here at Lotspeich Automotive!!! Thank you as well for helping to spread the word about how fast, fun, and easy we make your vehicle purchasing experience! We hope all is well with you and your family and also remind you to stop by anytime and ask Dennis for a one of our complementary car wash! Thanks, Your friends in the car business Lotspeich Automotive

Great Deal: Speedy Transaction!

As an experienced auto purchaser, I can tell you without a doubt that my transaction with Lotspeich was by far the easiest and most trouble-free I have ever had. Because I found our car online, I had plenty to be suspicious about. When I drove 230 miles to make the deal, it went off flawlessly. Chuck Cook delivered what he promised and my wife was thrilled with her new ride. I'm sorry they aren't closer to my home in St. Louis because I would make all my future purchases there! The most important part to me was the integrity. They told me what my trade was worth and the price of the car they were selling to me and that never changed a penny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Morning guy, Thank you for allowing us to help you with your vehicle purchase experience and for taking the time to let everyone know with this review!!! We hope that the experience you had with us will make the trip to see us worth it when you come for your next vehicle! Thank you, Lotspeich Automotive