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HGreg.com Doral

(2,198 reviews)
Visit HGreg.com Doral
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Doral from DealerRater.

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Rayner es el mejor.

Rayner me ayudo mucho, compré el auto q necesitaba y el me dio la mejor asistencia q he recibido nunca en un dealer, lo recomiendo 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job dealer

Thank you Mathias minoletti, for this amazing experience, I’m happy for my car, thank you for the great service, thank you, and I will definitely recommend hgreg doral

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great servicio

mathias fue muy amable y profesional. .si vienen se losrecomiendo. pregunte por el. buscando un carro con mi hijo y los ayudó con el dodge challenger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nissan Altima

We walked around for a while but we’re finally able to find a vehicle we liked. Anthony was very nice and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Anthony Boza . Great service. All questions answere on time and detailed. No pressure to buy the car. Nice car … fair price… good experience. Would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible customer service, would not recommend

Overall experience was a bad one. From sales to maintenance the customer experience at Hhgreg Doral leaves a lot to be desired. The sales process wasn’t that bad, I knew what I could afford and what I wanted, so I dug in my heels. The financing was a nightmare, after spending hours going over numbers, they couldn’t meet my numbers with their financing. I decided to go my own way through my bank, thats when their customer service started to deteriorate. After buying one of their used vehicles, I then had to deal with their service department. If I thought their financing dept was a nightmare, I was in for a rude awakening with their service department. There is no way to get in touch with them, they never call you back. i had to wait for an entire week for them to service my vehicle (yes, I had to leave the newly bought vehicle with them for a whole week) and if it wasn’t for me having to call repeatedly, I would have gotten my vehicle in double the time. The parts they were servicing were all standard stock and not Fiat specific parts, which is what I would expect. They also lost one of the panels on the driver side of the vehicle after they had serviced the steering shaft. After 2 weeks of calling and leaving messages to see if I can get my panel back, I had to drive to their Medley location to see if I could speak with someone. The service rep just said they would cal me back to make an appointment to put back the panel, but they never called. I had to call the main center (Doral) for them to investigate, they told me a sales manager would be calling me about the missing panel, but no one from Hhgreg has called me. In short my experience has been a really bad one, I would not recommend this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford mustang

Anthony Boza, muy buena su atención y servicio el mejor vendedor muy amable y también le recomiendo 100 por ciento. El me ayudo en todo para comprar un carro..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car delivered dirty not serviced and 1/2 of gas

HGreg Orlando. Car salesman and finance office were very helpful. However the car was given to me with half a tank of gas, dirty, the key fob does not work (even after replacing the fob’s batteries), the car has not been serviced (the service overdue warning comes on), needs an oil change and brake pads and the wiper blades from the front windshield needs replacing as well. This car should have not been given to me in this conditions. I was expecting to recieve a call fully serviced and in good safety road conditions. Despite of the help I got from the salesman during the purchase I will NOT recommend nor buy any cars from this dealership again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer services. Thank you for everyth

Excellent customer service. Thank you Erick Baiza for all your help. Will recomend to everyone in my family and all my friends. Thank you for the help with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

People are very nice and helpful at this dealership. Ask for Nelson Baiza best sales guy ever. Cars need alittle more maintenance done before being sold. Overall good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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