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Star Hyundai

(3,076 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:30pm
Tuesday 9:00am–9:00pm 7:00am–5:30pm
Wednesday 9:00am–9:00pm 7:00am–5:30pm
Thursday 9:00am–9:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(3,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Hyundai from DealerRater.

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It helps your dealership to explain and understand well...

It helps your dealership to explain and understand well and decided to choose.and happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Referred to this dealership by a friend. The showroom is...

Referred to this dealership by a friend. The showroom is small with barely enough room to squeeze between cars and desks. We met with Lorenx a young enthusiastic salesman. He was very knowledgeable and not pushy at all. The manager, Simon, was also very pleasant and not pushy, he made the pricing negotiations be less painful experience - generally the worst part of buying or leasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional and pleasant to work with. Waiting area...

Very professional and pleasant to work with. Waiting area is clean and they provide coffee. Cars are worked on and quickly returned

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The guy in the garage was so rude and unprofessional. And...

The guy in the garage was so rude and unprofessional. And i couldnt even understand what he said.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was the best car shopping experience I ever had !...

This was the best car shopping experience I ever had ! The nicest people! Excellent customer service Go there !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding customer service Great information leading...

Outstanding customer service Great information leading up to purchase Happy to be part of the Hyundai family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

very courteous and professional dealership, makes the...

very courteous and professional dealership, makes the Customer feel comfortable and with no pressure I’n making a deal, Would definitely use again on my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

System is good. Expecially Jessica was very nice handling...

System is good. Expecially Jessica was very nice handling for me. Any way very good system.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would have given a 5 star rating if not for the $110...

I would have given a 5 star rating if not for the $110 ticket on my car where it was parked in a bike lane while I was paying for my service. The service manager said the dealership would take care of it but it could take longer than the time noted on the ticket. They need to do a better job to insure this doesn't happen again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ed Thornton, the service manager was helpful and...

Ed Thornton, the service manager was helpful and friendly. He took care of my car needs even though I did not have a scheduled appointment. I chose to wait while the car was serviced, and I was comfortable in the waiting area. All the staff at this location efficiently handled the check in and the check out. I would highly recommend this location for your car service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.