Reviews
I used the valet service and the driver was excellent. Jessica treats her customers with care.
I used the valet service and the driver was excellent. Jessica treats her customers with care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Personally treated and reliable service. I wish the waiting area was larger but present area is usable.
Personally treated and reliable service. I wish the waiting area was larger but present area is usable.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Beware when buying a car from this dealership. Purchased a car from the dealership and found that the steering would slightly pull to the left and the wheel would shake at speed. My salesperson told me to to go service and they would take care of me. Brought it in the very next day to have them tell me the tech didn't notice anything. Heard him come back from the test drive because he was blasting music in my car, (I saw him pull in so I know it was mine). Brought it to a different dealership service and low and behold, I needed a wheel alignment. Their laziness and lack of respect for customers cost me extra money and could have cost me more if I didn't trust my gut and have it looked at by an actual dealership that cares. It shows they didn't want to admit something was wrong and fix it, they would have waited until my next service to tell me it needed stuff so they can charge me. Never going back. Avoid at all costs.
Beware when buying a car from this dealership. Purchased a car from the dealership and found that the steering would slightly pull to the left and the wheel would shake at speed. My salesperson told me to to go service and they would take care of me. Brought it in the very next day to have them tell me the tech didn't notice anything. Heard him come back from the test drive because he was blasting music in my car, (I saw him pull in so I know it was mine). Brought it to a different dealership service and low and behold, I needed a wheel alignment. Their laziness and lack of respect for customers cost me extra money and could have cost me more if I didn't trust my gut and have it looked at by an actual dealership that cares. It shows they didn't want to admit something was wrong and fix it, they would have waited until my next service to tell me it needed stuff so they can charge me. Never going back. Avoid at all costs.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They were very accommodating and the location was within my reach., love to use this site.
They were very accommodating and the location was within my reach., love to use this site.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast turn-around time, clear pricing, and great customer care. Best Genesis service experience so far!
Fast turn-around time, clear pricing, and great customer care. Best Genesis service experience so far!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Star Hyundai didn’t great job on my car. I had paint splattered on my brand new car and they removed the paint and it looks as good as new again.
Star Hyundai didn’t great job on my car. I had paint splattered on my brand new car and they removed the paint and it looks as good as new again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The whole staff at Star Hyundai was amazing. They were fast, reliable and got us the car that met the needs of my wife and family. Michael was so kind and made the process seamless. Phillip ensured that everything was done correctly and made the process smooth and easy for me. I will return again and again.
The whole staff at Star Hyundai was amazing. They were fast, reliable and got us the car that met the needs of my wife and family. Michael was so kind and made the process seamless. Phillip ensured that everything was done correctly and made the process smooth and easy for me. I will return again and again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
How staff from top to bottom was great. Jeff was my sales guy and he was a pleasure to deal with. This is my 2nd lease and I’ll be back for a 3rd
How staff from top to bottom was great. Jeff was my sales guy and he was a pleasure to deal with. This is my 2nd lease and I’ll be back for a 3rd
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Told us the car would be ready at 10. It wasn’t ready until 12 and we werent even given a heads up. Need to work their communication. Not the first time this happened here.
Told us the car would be ready at 10. It wasn’t ready until 12 and we werent even given a heads up. Need to work their communication. Not the first time this happened here.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Star Hyundai are very thorough, they noticed that one of my tires was gashed and was able to get me a replacement in 1 day from the insurance company I had for my tires. They installed it on the day that it arrived. Thank
Star Hyundai are very thorough, they noticed that one of my tires was gashed and was able to get me a replacement in 1 day from the insurance company I had for my tires. They installed it on the day that it arrived. Thank
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair