Reviews
Excellent and professional service. All staff courteous...
Excellent and professional service. All staff courteous and committed to providing super service. Ease of appointment drop off and vehicle return on completion of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good and the staff were pleasant. the staff...
Service was good and the staff were pleasant. the staff allowed me to take my vehicle in for service because a of faulty alarm.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I received exceptional service from everyone that...
I received exceptional service from everyone that assisted me yesterday.,I will definitely continue to come back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The wait time at this busy dealership is way too long...
The wait time at this busy dealership is way too long You are not even offered a bottle of water
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Service was on time and all my concerns were met with...
Service was on time and all my concerns were met with satisfaction definitely a good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my car in for a recall. Waited a month for the...
Brought my car in for a recall. Waited a month for the appointment. Was told it would take 2 hours. After waiting 2 hours I asked where my car was and was told that it would take another hour and they would start on it. 2 hours waiting and they had not even touched the car. In fact they then first brought in from the street where they parked it at a bus stop for 2 hours. If I didn’t ask it would still be waiting. Will I get a ticket for being parked at a bus stop. My car was also covered with pigeon droppings since they are located on Pidgeon Meadow Road. I wouldn’t buy a car from them or use there service under any circumstances. Beware. You were warned. In addition those you come in contact with do not wear masks even though there is a sign stating all employees and guests must be masked.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Needed to replace my battery - called and was told to...
Needed to replace my battery - called and was told to come in right away... happy to have fast and courteous service. Good job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just moved to New York and I needed to get my car...
I just moved to New York and I needed to get my car inspected to make sure eveything is properly running before the winter hits. They were very detailed and thorough when explaining my warranty for service on my car, and inspected everything as I requested them to do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did the NYS inspection and the 1-year maintenance there...
Did the NYS inspection and the 1-year maintenance there on my leases Elantra. Very smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was timely and satisfactory but the...
The service was timely and satisfactory but the facilities need an upgrade or better location if you are serious about the genesis brand
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car