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Star Hyundai

(3,071 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:30pm
Tuesday 9:00am–9:00pm 7:00am–5:30pm
Wednesday 9:00am–9:00pm 7:00am–5:30pm
Thursday 9:00am–9:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(3,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Hyundai from DealerRater.

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Excellent and professional service. All staff courteous...

Excellent and professional service. All staff courteous and committed to providing super service. Ease of appointment drop off and vehicle return on completion of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was good and the staff were pleasant. the staff...

Service was good and the staff were pleasant. the staff allowed me to take my vehicle in for service because a of faulty alarm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I received exceptional service from everyone that...

I received exceptional service from everyone that assisted me yesterday.,I will definitely continue to come back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The wait time at this busy dealership is way too long...

The wait time at this busy dealership is way too long You are not even offered a bottle of water

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was on time and all my concerns were met with...

Service was on time and all my concerns were met with satisfaction definitely a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my car in for a recall. Waited a month for the...

Brought my car in for a recall. Waited a month for the appointment. Was told it would take 2 hours. After waiting 2 hours I asked where my car was and was told that it would take another hour and they would start on it. 2 hours waiting and they had not even touched the car. In fact they then first brought in from the street where they parked it at a bus stop for 2 hours. If I didn’t ask it would still be waiting. Will I get a ticket for being parked at a bus stop. My car was also covered with pigeon droppings since they are located on Pidgeon Meadow Road. I wouldn’t buy a car from them or use there service under any circumstances. Beware. You were warned. In addition those you come in contact with do not wear masks even though there is a sign stating all employees and guests must be masked.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Needed to replace my battery - called and was told to...

Needed to replace my battery - called and was told to come in right away... happy to have fast and courteous service. Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I just moved to New York and I needed to get my car...

I just moved to New York and I needed to get my car inspected to make sure eveything is properly running before the winter hits. They were very detailed and thorough when explaining my warranty for service on my car, and inspected everything as I requested them to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Did the NYS inspection and the 1-year maintenance there...

Did the NYS inspection and the 1-year maintenance there on my leases Elantra. Very smooth process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was timely and satisfactory but the...

The service was timely and satisfactory but the facilities need an upgrade or better location if you are serious about the genesis brand

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.