Reviews
Chris Gandara was wonderful to deal with.
Chris Gandara was wonderful to deal with. Understood my needs. Quinton Bass in finance was also great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jaimi414, thank you for sharing 5-star praise and noting that Chris was wonderful to work with. We love hearing you enjoyed the experience with Quinton in finance as well. Thanks for your feedback. Take care!
We were, and still are, extremely disappointed with their
We were, and still are, extremely disappointed with their honesty and the wasted time we were put through, and are still being put through.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Robinson3398, we want you to know we've passed your feedback along to our leadership for review. Our General Sales Manager, Zack Alia noted he has reached out by phone several times trying to connect without success. Zack would like to speak wit hyou regarding your experience with us. You may reach out to our General Sales Manager, Zack directly at zalia@tomesautogroup.com or 214-544-5038. Zack yearns to hear from you and work to provide you better experiences. Talk soon. Best wishes.
So far all is good, I have not received my handy-cap
So far all is good, I have not received my handy-cap plate yet and it is going on 2 weeks. Otherwise, all was very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rglight, thank you for sharing 5-stars! We're happy to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Alex Poole gave me the best experience ever I will
Alex Poole gave me the best experience ever I will totally recommend him to all my friends and family members.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rd543319, thank you for sharing 5-stars! We're pleased to hear Alex Poole provided the best experience you've had and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!
Staff was excellent and understood my needs, there was no
Staff was excellent and understood my needs, there was no pressure involved. it was a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Samhern569, thank you for sharing 5-star praise and noting that our staff was excellent to work with and understood your needs. We love hearing you had a no pressure visit and left happy. Thanks for your feedback. Take care!
Keshia was our salesperson and she was wonderful.
Keshia was our salesperson and she was wonderful. She took time to understand what exactly I wanted in a new vehicle. Then she showed us the Legacy and Outback and different package/option levels. After a few test drives and side by side comparisons we decided the Legacy was the best fit for us. We then headed to the office for the numbers, I figured this would take forever and be a beating. I could have been for wrong. I had done lots of research on cargurus and other online sites for current pricing, average sales, rates, etc… Keshia had told us that the dealership/managers were making good deals. Within 10 mins of us walking into the office we had reached an agreed sales price. Then we had the pleasure of working with Patrick in finance. He went above and beyond to make sure we understood everything with the buying process and the financing rate/terms (this is my 10th vehicle to buy so definitely not new to the process, but it was nice to see that he took the time to go over every detail). We can’t recommend Brandon Tomes Subaru enough. This is our second new vehicle from them in a year and we will be repeat customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
troylee4443, thank you for sharing 5-stars! We're pleased to hear Keshia, Patrick and the rest of our team are wonderful and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Exceptional car salesman: Attentive listener, honest,
Exceptional car salesman: Attentive listener, honest, emanates trust; a rare find in the industry. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tiffany.kurtz, thank you for sharing 5-stars! We're happy to hear our team are attentive, honest and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!
Norris is very nice, but needs a little more sales
Norris is very nice, but needs a little more sales experience. I love my car and appreciate the effort Brandon Tomes made to get me the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jumatlock, thank you for sharing 5-stars! We're happy to hear Norris is nice and you got the car you wanted! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Bailey is very knowledgeable, kind, and respectful.
Bailey is very knowledgeable, kind, and respectful. We're grateful to have worked with him.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
mjbrant45, thank you for sharing 5-stars and mention of a great experience with Bailey! We appreciate your praise and pleased to hear everything went smoothly. Enjoy the new car. See you next time. Thanks again!
Everyone was super helpful and answered all my questions.
Everyone was super helpful and answered all my questions. I enjoyed working with Chris he was joyful and very kind through the whole process
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chloelorraine, thank you for sharing 5-stars and mention of a great experience with Chris! We appreciate your praise and pleased to hear everything went smoothly. Congrats on the Subaru! See you next time. Thanks again!