Reviews
Quality Service
I have been going to Infiniti Service Center for 5 years and they always do quality work. Nick Cardoza is a great service consultant. I highly recommend working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JGC, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
First time customer
First time coming in for service and both Hilary and Kelly were fantastic! Extremely friendly and accommodating, all questions answered! Experienced a different type of customer service at the Infiniti in Orland, will definitely be returning to Berman's!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria Castaneda, thank you kindly for your feedback and review. Welcome to the Berman family!
Oil change
I was very please with the hospitality and service tender unto me. And the services needed for my vehicle. I will return back again to this facility
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you kindly for your feedback and review. Welcome to the Berman family!
Great experience
We worked with Ken to buy a used car. He was friendly and accommodating from the start! After a couple bad experiences at other dealers, it was a breath of fresh air. The staff was honest on pricing, terms, and policies. The experience was also efficient, we had the car in no time. Ken was excellent; highly recommend! (He even brought us cheese and crackers as we were working through paperwork)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ET, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Ramon was very helpful and great with communication
Ramon went above and beyond to help with getting my car fixed, offer advice on my car and getting me a loaner to drive home with my kids
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lamb7780, thank you kindly for your feedback and review. Welcome to the Berman family!
Excellent Service
Excellent service from top to bottom and will meet the customer needs. Jimmy Kottler was excellent, simply the best car salemen I ever came across. Jimmy is for the customers!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Willis0217, thank you kindly for your feedback and review. Welcome to the Berman family!
Attention to detail
Very happy with level of service and commitment to the customer. I would highly recommend them to all who are in the market for a new car. Or even for servicing their current vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Calisurfer, thank you kindly for your feedback and review. Welcome to the Berman family!
Exceptional customer service
Ramon went above and beyond to help me with the trucks technology systems. He took the time to show me how I could benefit from the features while I’m away during my road trip to Florida. Thank you Ramon!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aaguila, thank you kindly for your feedback and review. Welcome to the Berman family!
Great sales staff.
Chloe was great from start to finish. The only complaint that I have is that I was paying cash for the vehicle and the finance manager had run my credit score and felt the need to ask why my rating was low.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Orange pumpkin, thank you kindly for your feedback and review. Welcome to the Berman family!
Outstanding Service!
The service that I receive is always outstanding. I am a very busy single mom and professionally, and thankful that I am always able to get in and and out. My car is always clean and ready for me to go when I get back. I also appreciate that they have Uber transport me to my office and back to pick up my car which is always ready on time. I do not know what I would do without Nick and Ramon !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonder Woman, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!