Skip to main content

Ken Ganley Chevrolet of Aurora

(566 reviews)
Visit Ken Ganley Chevrolet of Aurora
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (330) 954-3736 (330) 954-3736
Used (330) 954-3852 (330) 954-3852
Service (330) 954-3844 (330) 954-3844

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chevrolet of Aurora from DealerRater.

Want to share your experience with this dealership?

Write a review

The Best Experience

I have purchased & leased many cars in my lifetime and have never felt like I actually got a good deal UNTIL NOW !! I will highly recommend Ken Ganley to everyone !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jackie, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

great

They had Great Service, Friendly, Easy Process, and Knowledgable. Would recommend to anyone looking for a new vehicle. had a good deal. Pete was a great salesman and didnt push us, let us take our time on the test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Eric, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Service at 135,000

Aside from issues in the past with the service department the past couple times have been great and easy. I will more then likely give them a try on my next purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Lease

Great experience with John. He was quick friendly and helped with all my questions. I was in my new car in about an hour with my old car traded in. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Aaron, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Have a great day!

great

friendly staff for helpful. Clean showroom . down to earth workers. Very informant about vehicle .Took there time why my wife and I make the decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet of Aurora. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Exceptional Service

This dealership is by far one of the best. We were greeted at the entrance and our sales person, Mike Ulrich, was awesome! He answered all of the questions my daughter and I had. The manager took the time to come over and introduce himself while we decided. During the signing our finance guy ended the afternoon with exceptional service and two happy customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jackie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley Chevrolet of Aurora

Camaro

I ordered a Camaro 2ss from them and they were great. They kept me informed on the process and made it happen as quickly as they could. Everyone was nice and friendly and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Josh, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! If you're ever in need of more help, please let us know!

Excellent Service

Salesman, manager and staff went all out to make the sale. They were all very concerned about how I felt and meeting my needs for a new car. They showed me all the different options available, I chose the one best for me. I have already recommended a family friend to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kathie, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! Please don't hesitate to reach out to us if there's anything more we can do!

Great Service Experience as always

Got me in same day for a nail in my tire. Also did oil change while it was in. Quick, courteous and fair priced as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bryan, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

New car purchase

Was very satisfied with entire purchase process. Never felt any pressure to buy. I received a clear and honest response to all of my questions. Very fair process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jerry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!