Kingdom Chevrolet

Professional care.Finance department was very considerate in providing understanding facts about my purchase. I also feel like I got a fantastic deal.

It's was fast people had smile on there face ask me do I need anything like tea coffee very clean place and the staff was very nice and friendly

JD was my salesman & it was a great experience.... I asked him to put me in a vehicle that he would put his own daughter in, he did just that I brought a lovely 2014 Equinox & he gave the best customer service ever. My phone was dying & he found me a charger while I waited, he transferred all of my belongings from my old truck to the new truck for me.... He was just real down to earth & not all salesy with me, I really appreciate him. Thanks

I called this dealer and talked to a salesman one hour before I showed up to see if a vehicle was still available. He lied straight to me and said yes it was still available. When I got there he said the vehicle was already sold. Basically he just wanted me to come in and try to sell me something else. I doubt the listing was even real considering how good of a deal it was. Do not trust this place.

I had been looking at a used Cadillac SRX on cars.com for months. I watched it as the price dropped from an initial list price of $23,000 clear to $15,000. I live in Indianapolis and so it was going to be a three hour drive to Chicago to see the car. I had my financing ready through my local bank. I was prepared to drive to Chicago, check in hand, and buy this vehicle - pending any major issues or surprises with the vehicle. I called on Tuesday to express my interest in coming to see the car. An appointment was made for me for Saturday afternoon. I was told to call back Friday and again Saturday before I left, to confirm the vehicle was still available. I did just that. I called part way into the drive to Chicago Saturday. They confirmed the vehicle was available and we continued on our way. I received a call back about 10 minutes later, telling me which salesperson to ask for. He told me he had 32 years experience and would handle me with "kid gloves" whatever that meant. He also wanted to know if I'd be paying cash or financing. Another 15 minutes passed and I received another call. This time they were calling to tell me they didn't have a key for the vehicle and wouldn't be able to show it to me today. By this point I was an hour into my drive to Chicago. They claimed another salesperson took the key home with him and they couldn't reach him. They said they would have the key back Monday. Of course I work Monday and I'm already an hour into my drive. They offered to look for another Cadillac SRX at one of their other dealerships. It was $3000 more and had twice the miles. I declined. They told me the one I was looking at had a flat the night before and that's when the salesperson must have taken the key. They then claimed that that was probably why the price was so low, because the car likely had lots of little problems. I never wound up going there. It turned out to be quite fortunate, as I found the perfect car at a dealership close to home. However, the whole experience was quite frustrating. They knew I was coming all week. They had my contact info. I had an appointment scheduled. They still managed to be missing the only key the day that I was scheduled to see the car. Could have been a sincere mistake (although I think a dealership should be more organized than that) but I wonder if it wasn't a bait and switch as they offered to show me 2 or 3 other cars that of course cost more.

I was literally destroyed here! 2 years ago, I came in to get financed. I was lied to and mislead all the way around. They took my lack of savvy as a sign of weakness and proceeded to take advantage of me. I told them my limits with monthly payments and the size of vehicle I needed based on my family size. They stated I was sold a 2011 Chrystler Town and Country, I was told the car had a few minor issues, but they were documented and they would fix them with no cost to me, needless to say that I was lied to again. The finance director Dominic told me I was approved for $350 payments, however a week later asked me to come back because he'd made a mistake, my payments would actually be $385, I reluctantly came back and signed additional paperwork. About 20 days later he called again with another blunder on his part, stating my rate was actually $420, so I said that was too much and he told me that I would have to return the vehicle. Because I had no other choices, I obliged, from that point the car was in and out of the shop, at one point being in the shop over 30 days. I had to drive a rental car on top of pay my car payments, the deductible for the repairs as well. I complained to the GM the floor manager to anyone who would listen. Also, when I purchased the car I was  not given a new key, or even a back up key. So a few months later the key broke while I was out of town and I had to pay $300 to get a new one from a local locksmith, I was then told that the year of the car wasn't 2011 like I was quoted, but 2010! I was floored. I have been just driving this car and paying $420 monthly and literally struggling. So I reached out to a reputable dealership and they did some digging to find out that I was signed into a simple loan with the finance company by the dealership, whereas the finance company gets a huge percentage of interest paid first before anything is paid to the principal, for the last 24 months, I have paid close to 10K towards a car that was sold/financed at 15K. Of that 10K I have spend only $1400 has gone towards the principal. The car is literally falling a part and I don't know what to do, it is not bluebook valued at 2K and I am locked into a 72 months contract with a lemon and because I am so upside down no one will finance me. I am beyond hurt that human beings could do this to someone. I wish I could rate them at ZERO because they are scripted liars, and come to find out the team that organized this botch deal are no longer working there.

They weren't interested in sending pictures of the vehicle and I was 2 hours away so I quickly lost interest.

My husband purchased a 2014 Chevy Malibu just a few days ago it was dark when I got a chance to look over the vehicle and do my test drive so I didn't see the dent on the rear bumper the very next morning I called the salesman name Rob and told him about it he said bring the vehicle back so that I can take a look at it I did he then gave me a I owe You Contract and said they would repair it now I get told that the guy that does the body work only comes in on Tuesday"s and if it rains he doesn't come in at all my dent still has not been repaired my kingdom chevy I will never buy there again .....I really wished I had read all these reviews on this place I would have never went there lesson learned unhappy

I loved the vehicle I test drove, sales man was okay he just didn't have too much knowledge about my waiting process. I was told I was approved for the vehicle I test drove, waited 2 hours to find out they can't do anything and to come back Monday. I called Monday instead of wasting my time, to be told over the phone the same thing. Very upset

I went into Kingdom Chevrolet at 66th & Western, I had a (n) awesome experience. Went in with the determination to purchase a certain vehicle. Met with Mr. Hkeem who was the salesman that assisted me. I informed him of what I wanted, he stayed with me throughout the whole process & made it happen. He's very customer service friendly, not like other sales people that leave to assist another customer that walks through the door, while you're completing paper work. He remains focused on your purchase until its completed !! At the end he informed me about certain gadgets within the vehicle and also, with the enrollment of OnStar. He could have just gave me the keys & left, but he didn't, nice. Great CUSTOMER SERVICE, Hkeem !!!! What a way to be!!