Reviews
Great Prices
The prices are great and the experience was great. I was told the car would be washed and detailed before I picked it up and that was not the case. Loved the experience though and am happy with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Definitely Quick, Easy and Painless
Been looking online and at delerships several months for a used Escape or Rav 4. Found Dennis Sneed Ford has a large selection of well priced Escapes. Walk into the dealership and was met by a very freindly salesman Richard Carnahan. I had a list of 7 Escapes I wanted to look at, Rich grab the key to 8 Escapes decided to test drive 2 of them and ended up buying one. Dennis Sneed even came over and gave additional information on the Escape. Richard also has a very interesting history on (waves) just ask him.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick easy and painless
We found the car on Cars.com and submitted a request from the dealer. They contacted is within 24 hour and we had the deal done with an hour. Filled out all the paperwork online so when we went in we were only there for 45 minutes!!! Painless quick and easy! Tyler was great even bringing us new valet keys to our house on his way home! Highly recommend this dealership! No haggle pricing friendly staff great cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan Smith
After a quick test drive I was aprroved in a few minutes and down the road in my new car. Very friendly staff and a simple process for car buying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy Dealing
Great buying experience. Gave fair price for my trade-in and provided a fair price for car I purchased. In and out of there in less than 2 hours. People were friendly and attentive. Would recommend buying from there. I know I will in the future!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly atmosphere and knowledgable salespersons
When my husband and I arrived at this dealership we were quickly greeted by Rich Carnahan. Rich had us in the Edge we found on line and wanted to test drive in less than 10 minutes. He was very knowledgeable about the features our 2013 Edge. We did go on a Saturday and wanted to use our own financial institution to purchase the vehicle. My bank had no trouble getting the information they needed to process the loan, everyone one from the salesman to the loan managers were extremely helpful and friendly. On our way to pick up the Edge that next Monday, my husband called and left word that we would like to know if they could rotate the tires for us as well. Rich had already had the car in for detailing and the tires rotated by the time we arrived. Mr. Sneed, the dealership owner was there to quickly thank us for purchasing a vehicle from them. He joked around with my husband and I and just made us feel like family. Rich went over all the features on the Edge with us, he helped me get my synced to the system to use hands free phone. In addition to the vehicle manual, Rich also provided me with information on the navigation system, the Sirius radio that came with 2 months free service. Gower, MO is about an hour drive for us and we are both disabled so we have to stop frequently but I would make this drive again should I ever decide to purchase another vehicle. I liked the idea of a small town dealership, you don't feel pressured, the staff are all very friendly and just made you feel like a part of their community and family (this is a "family ran" business). Mr. Sneed didn't even mind when I went into his office to stand by the fireplace I smelled burning when we first arrived. I tell all my friends and family when they ask about our new car "you need to go see what Dennis has up there in Gower if you ever want a different car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They did a great job.
Dennis Sneed Ford is one of the best dealerships I have ever been to. I would recommend them to everybody. Great salesmen and great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Experience Purchasing a Car!
We recently were searching online for a used car and came across Dennis Sneed and were instantly drawn to their great pricing and customer service. We took a trip over the weekend to the dealership and worked with James, our sales rep, and he was very informative and made the car buying process a breeze. I would highly recommend this dealership to anyone looking for a new/used car in the future and we will definitely be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience buying a car!
We recently visited Dennis Sneed Ford and were amazed at how easy the car buying process was compared to past dealerships. We found a car online and were instantly drawn to the great prices, so we decided to take a trip there over the weekend. Our sales rep, James, was very informative and helped make the process a breeze. We will definitely recommend this dealership to anyone and we hope to be back someday!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Big Selection
I had been searching for a Ford Escape with certain features and finally found one here that met all my needs for less money than anywhere else I looked. The salesman was very nice and helpful. The owner was very helpful in locating the vehicle for me on there big lot.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase