Reviews
unbelievable service
As always, wonderful service from the folks that are assigned to your car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maintenance visit
Well, I cleaned out the trunk of my car and requested it to be vacuumed; it was not. During my previous visit to Covert my right front window was scratched. I was informed nothing could be done about it. Well I guess this is ok, because I am leasing, not buying.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall great experience.
Overall great experience. Would recommend to others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience, Great Vehicle!
Brian, my salesman was very knowledgeable and professional. His no-pressure sales style made the entire experience enjoyable. I traded in my 2011 Murano for a 2015 SRX lease and the entire process was smooth, quick, and best of all, I drove off the lot in a beautiful new SRX which I absolutely love.I never considered myself a Cadillac guy, but I love this vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cory Rutherford - Easy process, Great experience, Great guy
We were looking into new/used cars recently and found a couple through Covert Cadillac online. I contacted the sales team and had the pleasure to talk and deal with Cory Rutherford as our salesman. Cory went above and beyond any expectation I had coming into this process. He was very genuine, told us everything we needed to look for and do, but also gave us assurance about certain cars and ideas from our price range and what we were ultimately looking for in a vehicle. I would highly recommend Cory for anyone looking for a new or used vehicle. Even if it is outside the Cadillac name, Cory will do everything in his power to find that car you're looking for and be accommodating to your budget. Overall a great & pleasurable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable and pleasant experience
Covert is an awesome dealership! It was the first time in all my years of car buying where I didn't spend at least part of my time being frustrated. My salesman was John Newton. He has only been with the dealership a few months but he was engaging, knowledgeable and made sure my experience was pleasant. The entire purchase went smoothly and they didn't try to "haggle' with me. The prices are great and they are very straightforward. I definitely recommend them to anyone that wants an honest and straightforward car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Friendly services nice facilities friendly salesmen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MOE S.
great job , fast and friendly service...............................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great New Car Buying Experience
Great car buying experience at Covert Cadillac. Our salesman treated us like family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service!
Covert completed the work on my car ahead of time and did an excellent job. However, the factor that had the biggest positive impact for me were the constant updates I received from Covert telling me the current status and what to expect. Thanks to Manuel for a making this a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase