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Covert Cadillac

(1,564 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Cadillac from DealerRater.

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unbelievable service

As always, wonderful service from the folks that are assigned to your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maintenance visit

Well, I cleaned out the trunk of my car and requested it to be vacuumed; it was not. During my previous visit to Covert my right front window was scratched. I was informed nothing could be done about it. Well I guess this is ok, because I am leasing, not buying.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall great experience.

Overall great experience. Would recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience, Great Vehicle!

Brian, my salesman was very knowledgeable and professional. His no-pressure sales style made the entire experience enjoyable. I traded in my 2011 Murano for a 2015 SRX lease and the entire process was smooth, quick, and best of all, I drove off the lot in a beautiful new SRX which I absolutely love.I never considered myself a Cadillac guy, but I love this vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cory Rutherford - Easy process, Great experience, Great guy

We were looking into new/used cars recently and found a couple through Covert Cadillac online. I contacted the sales team and had the pleasure to talk and deal with Cory Rutherford as our salesman. Cory went above and beyond any expectation I had coming into this process. He was very genuine, told us everything we needed to look for and do, but also gave us assurance about certain cars and ideas from our price range and what we were ultimately looking for in a vehicle. I would highly recommend Cory for anyone looking for a new or used vehicle. Even if it is outside the Cadillac name, Cory will do everything in his power to find that car you're looking for and be accommodating to your budget. Overall a great & pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Knowledgeable and pleasant experience

Covert is an awesome dealership! It was the first time in all my years of car buying where I didn't spend at least part of my time being frustrated. My salesman was John Newton. He has only been with the dealership a few months but he was engaging, knowledgeable and made sure my experience was pleasant. The entire purchase went smoothly and they didn't try to "haggle' with me. The prices are great and they are very straightforward. I definitely recommend them to anyone that wants an honest and straightforward car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service

Friendly services nice facilities friendly salesmen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MOE S.

great job , fast and friendly service...............................................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great New Car Buying Experience

Great car buying experience at Covert Cadillac. Our salesman treated us like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service!

Covert completed the work on my car ahead of time and did an excellent job. However, the factor that had the biggest positive impact for me were the constant updates I received from Covert telling me the current status and what to expect. Thanks to Manuel for a making this a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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