Covert Cadillac

We had our transmission replaced at 124,000 miles on a 2018 Buick Enclave. Covert did a wonderful job and took care of every concern. Mark Cordez is our service coordinator at Covert and he is very capable and wonderful to work with. Not happy with the transmission but very happy with Mark Cordez.

Great service as usual. Colton took care of us in the professional manner. Thank you!

I was recently in the market for a Cadillac and ended up deciding to go with a late model used one. I visited Covert Cadillac and met with Derek McNabb. He was extremely personable, down to earth and I grew to trust him very quickly. Unfortunately, the dealership didn't have exactly what we were looking for and Derek tried his very best to find one for us. I couldn't have been more impressed with him and even though we ultimately bought the car elsewhere out of town, I feel like I made a new friend. He was very professional but also a genuinely warm guy.

“The dealership charged me 250 dollars to diagnose my car, but they couldn’t find the problem and thought the transmission was the issue.” “And they offered to open the transmission and check it for 900 dollars. If it needed replacement, the total cost would be 9000 dollars.” “Because I didn’t accept that, I took my car to another shop.” “Another shop checked my car and found that it didn’t have a transmission problem. It just had an engine misfire, and they fixed it for 500 dollars.” “When I went back to the dealership and told them they misdiagnosed the problem and asked for a refund, they didn’t accept it and didn’t return my money.”

Pressed to trade-in a car you love is really hard..., but my new car buying experience with Derek McNabb completely took the edge off! I recommend the professionalism, care, and attention to detail received from Derek and the Covert staff in keeping me rollin'! Thank you.

I visited the dealership through an online lead and Oscar was assigned to work with me. He was thorough, professional and did not use the typical sales tactics. He was also able to find the employer and other discounts we were qualified for without much hassle. He is on point and we were able to get the Lyriq within a few hours. Later noticed that some of the mats etc were missing and he was able to get those from the parts departments and made them available by the time I was ready to pick them up. Overall the interactions were very positive and I would highly recommend him.

Highly recommend, Victor in sales, Jerry in finance. Every employee we encountered had excellent customer service. First time we completed the whole process in less than 2 hrs.

Worked to get us a good deal on the vehicle we liked .We recommend Derek for his service

Over the period of three cars derek mcnab has been very helpful and pleasant to work with. Goes above and beyond to make car buying easy.

Our experience with Derek McNabb was simply outstanding. He made us feel right at home immediately, was incredibly knowledgeable about the Escalade we were considering and took all the time necessary to answer all of our questions. The whole process, from first walking in the door to delivery was seamless. The follow up after the sale has been refreshing as well. All of the supporting staff that we worked with there at Covert shared the same ethics and professionalism that Derek presented. Buying our first Escalade from Covert Austin was a fabulous experience and I would certainly recommend them to anyone.