Covert Cadillac

Service was great as usual. I'm always telling family and friends about the great service I receive.

Easy, fast service. Adam is very helpful. Everyone there is very friendly. The facility and waiting area are the best I've been to in the Austin area.

Excellent service from beginning to end. Jason was very friendly and helpful. I loved the status phone call from Jason during the service which helped me gauge how much longer it was going to take. I also appreciated the post service follow up texts from Jason.

Service technicians are very nice as well as professional.

Impressive response; service man showed up within two hours after I called in the breakdown. We're 20 miles away, so that was a pleasant surprise.

Covert is amazing, quick & excellent service!!! Eric Long & Daniel Walsh are wonderful and really know the value of service they provide to their customers.

The protectant that was applied to my leather seats did not repel the blue jeans stains. Jason at Covert's had the seats cleaned so they looked brand new and the proctectant was reapplied.

I always feel like family At Covert Cadillac. The service is superior and the advisors knowledgable. I'm very happy I purchased my vehicle there.

We purchased the Cadillac XTS V and I was very apprehensive because I was used to driving an SUV. When I went to pick up the vehicle, first of all I was stunned at its performance. More than that, I was bowled over by the staff! No matter who I spoke with, I was treated with respect and if that person could not answer my question they found someone who would or could. Although it was the end of the day, they did not rush nor did the technical person who was instructing me on all the bells and whistles. Later Sherry called to make sure that everything was going fine and that I didn't have any questions concerning the vehicle. I just cannot get over how friendly and personable every single employee was! When Connie called and told us the plates were in, we drove over in the vehicle and although we were not there to have them put them on, they were so accommodating! They took it over and had to put the plates on immediately! I am thinking I will never buy a vehicle from another dealership!

Service is important to me and in covert Cadillac they go the extra mile to make sure you are well taken care of, so I'll always go back even on my vehicles that I did not purchased from them.