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Covert Cadillac

(1,564 reviews)
Visit Covert Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00pm–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 national dealer award
View 12 awards
2022 national dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (512) 354-4438 (512) 354-4438
Used (512) 354-4376 (512) 354-4376
Service (888) 471-7532 (888) 471-7532

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the second vehicle that I have purchaced from here.

I have bought my 3rd car from Cory and my 2nd car now from Covert Cadillac. These guys make it easy. Cory went above and beyond on making sure I was happy with the vehicle, as far as window tint and a scratch on the bumper. He wouldn't release it to me until it looked brand new! Thank you Cory and Bill. Marc Smith Round Rock, TX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and accommodating

Bradley Allen had a welcoming personality and he built trust with us quickly. He made the transition for us to buy seamless and understandably easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Attentive Customer Service

A sales person approached me warmly immediately upon my entry to inquire about my needs at the time. Bradley Allen is definitely a super salesperson with genuine concern for his customers. He made me feel special, as he addressed every question and provided hassle free guidance in leading me to the vehicle that met my personal needs. He has made post purchase contact to address any additional questions I might have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Customer Service Makes the Difference

Great car buying experience! Chris Tropiano did an outstanding job at getting me the vehicle I wanted, at the deal I want. I would definitely purchase my future vehicle with the this Dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Customer Service!!!

Daniel was extremely helpful in the buying process. He explained everything every step of the way. He also recommended another vehicle that would better meet our families needs and I am sure glad he did. We love it and I would recommend anyone that is looking to buy a vehicle to talk to Daniel. He is very knowledgeable and trust worthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional customer service!

We were in the market for a pre-owned vehicle for our son. After months of internet research and a few "pushy" dealerships, I found the perfect vehicle with low mileage and in excellent condition inside and out at Covert Cadillac. From the moment we arrived, sales associate Al Mathews was extremely helpful, professional and very pleasant to work with which created a "no pressure" feeling for us. Next meeting with the assistant manager Cory Rutherford whom negotiated a fair and affordable price and went above and beyond to earn our trust and business. We would highly recommend Covert Cadillac for your next "hassel free" experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying experience -Bradley Allen @ Covert Cadillac

Bradley Allen went out of his way to locate a truck that I wanted and did so very quickly. In fact, within one day. Very pleasant buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Being Family owned makes all the difference!!!

We have purchased vehicles from the Coverts for years ( Duke Covert is a terrific guy)and have always had a great experience, but this time our experience with Covert Cadillac was exceptional!!! Cory Rutherford, made the purchase of our vehicle so easy, absolutely zero hassle!! Cory and the Covert family went above and beyond to ensure everything was perfect with our vehicle !! I can assure you were will NEVER purchase a vehicle any where else.!! Being a Family owned business makes all the difference. If you want a honest , hassle free deal with the absolute best price and customer service second to none , Covert Cadillac is the place for you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

I had the best experience purchasing a vehicle from Roger Kress at your dealership. He was very honest and answer all my silly questions. I believe Roger is an asset to your company. Between Roger Kress. Corey Rutherford and Jerry Duran they all afforded me an experience I will never forget. I feel I have a family at Covert Cadillac and they will take good care of my vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional, excellent service.

Eric provide us an amazing service. His courtesy, help and assistance were utmost professional. Covert Cadillac staff did show how much do they care for customers regardless if the purchase was for a new/used car. Once again, very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.