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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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AMAZING customer service skills

Albert was super cool and nice he did everything in his power for us to walk out with a car! He provided us with great customer service I would recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Let me start off that my father I went to so many dealership where sales people weren’t helpful or rude. We decided to check stg out and we met up with Carlos sabastevan. What a guy he gave first class service he helped out my dad with getting the right car, better priced than other place. If want to get car and get A-1 service ask for Carlos sabastevan at stg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

MY CAR and Ricky are absolutely AMAZING

I am very in love with my new car, I was nervous but Ricky really made the process easy for me. Rickys customer service was comforting and reassuring. I would recommend family and friends to him. Thank Ricky I’m in love with my new car. :) <3 Very humble, thank you so much I’m so excited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buyer

Christian and Freddy were really patient and knew the way up to convince me to buy if i ever go back and buy a car I’ll asked them to help i for sure will recommend my family and friends to purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect customer service!!

This was the best experience I have ever had when it comes to buying a car. I would recommend STG to everyone. I will be using STG again for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful

Chris C. Was extremely helpful and patient with me. He helped me to find the car a really loved and helped me work out the deal that was right for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Very good service and very kind. Helpful, and knowledgeable and answered any questions we had. I will definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Very good service. Staff were professional and helpful. The cars were all in excellent condition and late models. They have an excellent selection of just about every make and model available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I arrived at the dealership and was greeted by Joseph Isaak, very friendly man and was a pleasure to work with. Him and his team member Rami Qaqish took care of all of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carlos the salesman

I had an appointment with Carlos to view a 2017 and 2018 Ford Explorer. Upon arriving at the dealer I was cordially greeted by Carlos who was extremely professional and knowledgeable about the vehicles in question. Unfortunately for him I had some unrealistic expectations regarding the price which could not be met by this or any other dealership. Carlos did his best without any pressure whatsoever. If you use this dealership see Carlos for no frills and rock solid etiquette. Please do not publish my name anywhere. I was advised this is for internal purposes only and not for public view

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.