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STG Auto Group of Montclair

(1,392 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Excellent deals

Gerald was an excellent sales agent he has a wonderful way of working deals and I got my challenger in one hour and I have bought many cars before , the experience and the process was easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

They had moved mountains to make the deal happen! This will be my 6th car buying from STG and going to continue my business with them. Ask for Alazar great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The dealership is great to get cars to you quickly.

The dealership is great to get cars to you quickly. However, make sure you look over the car before you purchase. Personally, the car we purchased had a slight bumper issue that they fixed. After looking at the repair, they put a self tapping screw directly into the frame in multiple places just to hold the bumper in the right place. Does it work? Sure, but now the potential for rust and other issues are there. The sales team here is terrible to communicate after they get paid. The service department is even worse at communicating, the sales guys even know the service department sucks. You are required to purchase tint, door guards, and their GPS units. EVEN if the car tint isnt being changed or they are not changing door guards. TLDR; If you buy a car here, look it over and make sure you know how things are fixed or being a mechanic to look it over. Prepare to spend an extra 1-1.5K on any car just for basic stuff they can not take off the deal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Best Customer Service

Great company and great team! I appreciate the patience and time from Dante while working my deal with me. I’m very happy with my purchase and will recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GET A CAR HERE!

I had such a great experience with this dealership. I would highly recommend Dante, his knowledge and explanation helped me understand and trust everything moving forward!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Richard is excellent and trustworthy

Just sold my truck to this group and would like to recommend Richard for all your dealings. He is one of the best people I have dealt with in my experience with the auto industry. Extremely straight forward and honest. Came through with his offer and his word. I felt skeptical selling my truck to a private dealership but now have full confidence after this experience. Richard was extremely friendly, worked to get me out of there as fast as possible and most important of all was honest with me. Very transparent with all of the paperwork. He didn't low ball me, he didn't change his offer or try to find problems. He did an excellent job and I would strongly recommend him to anyone who is buying or selling a car. I truly felt compelled to write him a great review after this experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealership and salesman recommendation

My salesman Manny Pavon was very helpful and on top of it. He stood on helping me get the best bang for my buck and the deal that I want. Super helpful, diligent, professional, and constant. Truly recommend this dealer but also this salesman. Promise he’ll get you into the car you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a car

The salesperson was good he worked with us. He did everything the could to make the the deal work for both parties. It was a win win.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I bought my first car here and it was a great experience My sales man ‘Manny’ was very knowledgeable and straight forward every step of the way he made me feel very comfortable and confident with my purchase everyone ask for MANNY in sales. I had no issues and I am recommending STG to all family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding in there customers service.

I had the best sells person she was outstanding met all my needs she kept me on the loop how the process was going I totally recommend buying a car they are very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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