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STG Auto Group of Montclair

(1,392 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Review

I recently went with my husband to buy a truck and we requested Daniel C. And he was super nice and patient with us I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Salesman

I have followed my salesman, Paul W. from his previous dealership. He’s that good. I really like his “no B.S.” approach. Would definitely recommend him, and STG to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good times

Paul Wang helped me tremendously! Super cool guy! He was upfront about everything and made the buying process fun. He's got a great sense of humor 🤣

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased our 2019 Dodge Durango and Ray was very helpful

Purchased our 2019 Dodge Durango and Ray was very helpful with the process and paperwork

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Carlos is a good dude

I went in not expecting much turned out I got the car that I did not think I could Carlos was extremely helpful and went above and beyond and I left driving away in a BMW hardtop convertible an extremely happy man I strongly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salemen Think Their Customers are Moochers Here

Not sure about other locations, but DO NOT BUY from the Garden Grove location. If you want to buy here, be careful of the BS they try to pull. They are rude, presumptuous and disrespectful. I was interested in a vehicle I saw online. Manny reached out and confirmed the listed price then out of nowhere a guy by the name Mo gave me another price that is significantly more. It would have killed the deal had it not been for Gio explaining the craps that Mo was trying to pull to make a buck. Just when I was about to finalize the deal with Gio, Manny called while I was on my way home demanding that I show up to the dealer indicating that Gio was too busy. A few minutes after I declined and hung up I got a nasty text from Mo accusing me of a bunch of crap he has no idea about, at which point I pointed out what an idiot and a crook he is. He then proceeded to insult me for calling him out on his BS. Apparently this guy thinks $4,000 of extra crap he tried to push on buyers is chump chain, and that we shouldn’t, in his words, “Mooch over a few dollars.”

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great start to finish experience!

Start to finish easiest car buying experience. Dominic & the management team at STG are amazing & go over and above to make it as simple & seamless as possible. They have a top notch selection of low mileage pre-owned vehicles to choose from, and I’m not easily impressed having worked in pre-owned cars for 17 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware

Shady. 6 grand for dealership fees. Been to the store, dealt with the people, not worth 6 bucks. Gerald Lied to get us in there then didn’t even talk to us. Had others do it for him. Not an honest business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience!

We just bought a used car and Roger helped us with our purchase. The entire experience was great and the process was very easy. I highly recommend Roger!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excelente servicio

Recomiendo este lugar, primera ves que traigo a uno de mis hijos a comprar un carro al un dealer. Agradecida con Rodney, Armando y Rodger. Muy amables y nos ayudaron el lo que más pidieron. Les recomiendo este lugar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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