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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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Very misleading do not go here and waste your time

Dealer made go to Ontario stating the vehicle we are looking for cannot be transferred to garden grove location, when we went with family, they showed us a different vehicle with different mileage when asked for the same vehicle we talked over the phone they made us wait telling stories and brought the vehicle which is right next door after 90 mins and said they will work out a deal for sure and ran our credit etc then the main guy comes in and say he can't make a deal the other sale person has made with us. we spent 4 hours at their location with no results. we decided to buy it directly from tesla

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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STG, was extremely helpful and patient. Ramy was the...

STG, was extremely helpful and patient. Ramy was the dealer who helped me purchase my first car. He had amazing communication Thank You Again A lot !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill and Carlos were awesome, by far the easiest and...

Bill and Carlos were awesome, by far the easiest and quickest vehicle transaction I’ve ever made. I will 100% reccomend them to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership, worked with us and didn’t take forever...

Great dealership, worked with us and didn’t take forever to finish everything. Quality cars at a really good price. Would buy here again for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, Fady Nash and Joseph the sales manager...

Great experience, Fady Nash and Joseph the sales manager were awesome with being very transparent through the entire process. The wait was a bit longer than expected, but it was made up for with their overall customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good price overall, but misleading advertising

I had a similar experience that other people had. They try to add GPS tracking to the car as well as charging $500 for window tinting that is stock on the car. Salesperson that helped me was not that knowledgeable, and we still had to deal with 4 people just to get what was actually the listed price on the website. The car we bought was relatively dirty on the inside. That said, the price was still decent compared to other dealers. I would still consider cars from here, just be aware of what you are walking in to.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership helped us get one of our dream trucks...

This dealership helped us get one of our dream trucks absolutely blessed. Sales man Ricky was such a pleasure ask for him he wasn't pushy for your information he was understanding and patient and Mister Ara the number man for helping with all the fiance part he worked his magic with the numbers thank you guys so much !!! Bring your mother your brother your neighbor to this dealership to get your next car !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Taylor was helpful . Made the experience here good , will...

Taylor was helpful . Made the experience here good , will recommend friends and family to come here to stg to buy new car . Thank you thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything was clean pretty the waiting room was nice the...

Everything was clean pretty the waiting room was nice the sofas comfy, the coffee was good the atmosphere was great not to long of wait, employees were nice not pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fady Nash and Joseph made the deal work for everyone and...

Fady Nash and Joseph made the deal work for everyone and we drove off with a new, used truck leaving our old one there. Matched another dealers trade offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.