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STG Auto Group of Montclair

(1,391 reviews)
Visit STG Auto Group of Montclair
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(877) 596-1364 (877) 596-1364

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of STG Auto Group of Montclair from DealerRater.

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It was a pleasant surprise to have Daniel make time, take...

It was a pleasant surprise to have Daniel make time, take time, and cordially accommodate his schedule to help me. It was a surprise because he was not overbearing nor pushy; Daniel was professional, knowledgeable and helpful. I will be bringing my wife to see about our family vehicle, as well as my daughter for her first vehicle when the time comes. Thank you Daniel Rodas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was very professional and everyone there...

The dealership was very professional and everyone there is super nice. The establishment was very clean and they have great clean inventory. They don’t hassle with the back and forth haggling your use to at dealerships. Very straight forward and honest. I would highly recommend STG to family and friends. For me I now have a life long dealership that will be getting all my future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the Second car that I have purchased from STG...

This is the Second car that I have purchased from STG Auto Group and they always go above and beyond with trying to satisfy their customers needs. All the cars are top notch and the sales team is always on Point "Shout out to Bill, Mark & Mo" you can't go wrong with buying from STG......Awesome customers service ....🙂🙂🙂 Thank you Mo ❤❤❤ Frank and Jeanetta Harper Blessed!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They worked with me and my husband . We left happy and...

They worked with me and my husband . We left happy and with the car we wanted. Took there time to make sure we left happy, anf pleased with evrything . Totally worth the hour drive .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I really like stg. You definitely leaving with a car....

I really like stg. You definitely leaving with a car. Especially the one that you wanted. Its alot of life at stg and i will be recommending alot of people to check it out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Be careful, customers are just dollars

Their high pressure sales tactics were off putting. They actually registered the car in my name with the dmv before giving me the final price and getting my approval. Then when I started to walk away they said "but we already registered it..." Plus they don't tell you up front that you have to buy the pre-installed vehicle tracking with the car. It's not LoJack, it's some other one with terrible online reviews. And it adds $1300 to the price of the car. I told them LoJack is only $700, I don't need their tracker... but it wasn't negotiable, until I got up to walk out... Then they got flexible. They lowered the price to $800. So I agreed. I got home and realized they added $500 for window tinting that comes stock on the car. I didn't even think about it in the room doing the contract. It's just $500 but it was dishonest. Oh and the sales guy told me they'd drop $500 if I bought the car, then came back with a contract that had dropped $300. I was done fighting and they knew it, so they got all they could. If you go, know there's $1300 on top of the sticker price that you won't hear about until you get in the room and the pushing begins. Also don't trust the salesperson. Hold them to their promises. They want to sell you the car but they won't be upfront. I'm not pleased, but the car we got is great so far.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing customer service! So happy to have come here, and...

Amazing customer service! So happy to have come here, and helped my sister get her truck, due to no credit. These guys helped us out to get an amazing deal! Thanks again! Will be coming back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!! Love my new chevy truck Thank...

Great customer service!! Love my new chevy truck Thank you for working with me! Great assistance and wonderful staff! These guys helped us out a lot!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel is, hands down, the best salesman I’ve been in...

Daniel is, hands down, the best salesman I’ve been in contact with. He’s personable, a great communicator and highly knowledgeable. If all purchasing of vehicles could be this smooth and enjoyable, I’d be here once a month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Can’t believe what Johnny Rojas did for me the best...

Can’t believe what Johnny Rojas did for me the best service ever on top of his partner Jose Baeza helping seal the deal I’m greatful thank yu STG FAMILY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.