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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lon’s knowledge and expertise on the QX80 was excellent....

Lon’s knowledge and expertise on the QX80 was excellent. His demonstration on how the new digital programming was simple and easy to follow. We greatly appreciate his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Consumer response

Hello, Lon's service form start to finish was just outstanding!!!

The buying experience with Tanner was professional,...

The buying experience with Tanner was professional, personal and most enjoyable. An we had a wonderful time with Lon Williams and Lon is 👌awesome. He took his time and really made the experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

This is my second Infiniti purchase at this location....

This is my second Infiniti purchase at this location. Lon was very helpful and patient when he explained the updated features on my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI on Camelback!

My visit to Infinity on Camelback was excellent and...

My visit to Infinity on Camelback was excellent and working with Alex there were no surprises. Thank you Alex my experience was outstanding and the price was just right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

My experience at Infinity Camelback was exceptional....

My experience at Infinity Camelback was exceptional. Ja’lil, John, Lon stepped up and represented your company well. Ja’lil being knew to the company, you can tell he did his research on the cars. Lon came out to my place of residence and showed me all the features my new vehicle has to offer. I will recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad our sales team was able to get you settled into your new vehicle!

2nd time customer now! Just got into a new SUV lease...

2nd time customer now! Just got into a new SUV lease with the help of Lon Williams and Shelby has always been extra nice and accommodating! highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI on Camelback!

Did not resolve the problemWe informed the service agent...

Did not resolve the problem We informed the service agent about it and unbelievably he said the could not take the car back to fix the problem until 4 days later

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous! I always get help immediately I arrive, even...

Courteous! I always get help immediately I arrive, even for just a car wash. Always someone there to greet and help, smiles, happy with service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI on Camelback!

Super dealership and all employees are great and a...

Super dealership and all employees are great and a pleasure to work with especially the service department which I have had vehicles for the past 20 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nick, thank you for your positive feedback!

Thank you Lon for coming out to Gilbert and answering all...

Thank you Lon for coming out to Gilbert and answering all my questions and showing me things I did not know I had available on my car . It means a great amount to me that you offered to do that and Infiniti Coultier takes care of their customers as I travel a lot I want to feel comfortable in my own car not a rental and now I feel great !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.