Skip to main content

AutoNation Honda Spokane Valley

(1,014 reviews)
Visit AutoNation Honda Spokane Valley
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 929-0492 (888) 929-0492
Used (888) 446-6204 (888) 446-6204
Service (888) 928-9512 (888) 928-9512

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Spokane Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

Prompt with answer to my questions about what was going

Prompt with answer to my questions about what was going on with my CRV. Willing to work with my busy live.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Johnathan and David were very nice and patient.

Johnathan and David were very nice and patient. Great customer service, very attentive. Really sold me on the product. Good deal overall. Great at checking in even weeks later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

This was by far the easiest car buying experience I have

This was by far the easiest car buying experience I have ever had. They had the vehicle ready for us when we arrived. Our salesman was amazing. Even offered to buy us lunch while we were waiting to sign the paperwork. I highly recommend buying a vehicle from Auto Nation Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Josh, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

I've been buying my automobiles from these guys for 20

I've been buying my automobiles from these guys for 20 years and wouldn't go anywhere else. They have always treated me as a prized customer and completely understand my wants and needs. All the staff was wonderful, but especially our salesman, Jonathan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

Both Salesman were great along with the sales manager.

Both Salesman were great along with the sales manager. Professional and courtesy. They listened to my wants and needs. Not pushy at all. Gave me a fair price on my trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lavonne, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

Great customer service!

Great customer service! Quick service. Easy to get in for service that's needed.when we bought the car they were very kind and knowledgeable as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Donna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Very courteous customer service!

Very courteous customer service! The lady that checked me in was very helpful, giving me a time frame for completion and kept me informed of the progress!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Evelyn, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Purchased a Honda Passport TrailSport Elite.

Purchased a Honda Passport TrailSport Elite. Lots of features, nice finishes. The Sales Team (Dat, Cole and Andrew) was solid, easy to work with, I would recommend them to my friends / colleagues. Just two comments addressed to Honda designers: the garage door transmitter is NOT included... and regretfully the Sales Team was not aware, but later said that could be purchased as an add-on, pretty expensive. Very disappointing, to buy a top trim model without such a common feature, and not know prior to purchase. Instead of, say, Theft Protection, I would rather have the garage door transmitter. Second: the spare tire is a temporary tire, for low speed / short distances. But this is an off-road SUV, a flat tire is quite likely... a full size tire and rim should have been included. I purchased one as an add-on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (509) 850-9357 for further assistance with moving forward. We hope to hear from you in the future.

Honda Service is excellent.

Honda Service is excellent. They are knowledgeable and personable and don?t pressure me or try to upscale me. I?ve been going to them for 25+ years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Madelyn, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

Hunter was amazing first car purchased in a long time.

Hunter was amazing first car purchased in a long time. The concerns we had with the vehicle he was quick to find a solution that worked for us and made it feel like he truly cared as well as the whole team at auto nation Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Dillon, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!