Reviews
Ms Maria Rosella Muniz
Service was great. People were very attentive and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maria, we are very happy to have provided you with such a positive experience! We look forward to your next visit and hope you have a great day!
Good job
All work was well done, and personnel were very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy we could provide you with a positive experience!
Sales
Sales sold me a car that was making a noise when I would hit a bump. They service manager said no problem my warranty I bought would cover repairs. Well it?s sad to say my warranty did not cover it and I had to pay 1,500.00 out of my pocket to get it repaired. From this service I had from Phil long Toyota I would never recommend this dealer to anyone
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to further discuss it with you. Please email us at social@phillong.com at your earliest convenience. Thank you - Phil Long Toyota
Awesome
Very helpful and Chris is knowledgeable with both vehicles we were interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert! We're so happy we were able to help you out! Thank you for the kind words you had to share about Chris. Have a great day!
Service
Great service from all Phil Long staff who are very professional in meeting your vehicles needs. Alisha was very helpful and thoroughly explained what their inspection revealed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we're happy to hear you had such a positive experience with our team! Thank you for the kind words you had to share about Alisha. Have a great day!
Phil long Toyota in Trinidad, co.
My first time in for service, the staff was so accommodating to my schedule ( emergency oil change before camping trip!) They really went out of their way to help me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jen, we're happy to hear you had such a positive experience with our service team! We hope you had a great camping trip. Have a wonderful day!
Manufacturer warranty
Everyone was very friendly and helpful. We needed a manufacturer warranty radio replaced and they did it in less than 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we're glad you had such a wonderful experience with us! Have a great day!
Normal service for Toyota
Courteous and professional, it was a pleasant experience. They are always responsive to customers needs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lou, we're happy to hear you had such a positive experience with our team! Have a great day!
Car purchase
Very nice, and go above and beyond to make you?re purchase a good experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, we're so glad that we were able to go above and beyond your expectations! Have a great day!
All well done.
All personnel were professional and the work was well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear you had such a positive experience with our team!