Skip to main content

Phil Long Toyota of Trinidad

(272 reviews)

Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

A great day at Phil Long Toyota - Trinidad

THE best dealership experience in my life...hands down...the people make this place exceptional....Lisa, Scott and Danny really make things stress free....outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, we're happy to hear you had such a positive experience with our team! We appreciate the kind words you had to share about Lisa, Scott and Danny. Have a great day!

Used car purchase

Phil Long Toyota is. The best place to purchase new or used vehicles. Darby Shier helped take my wish list and made it. The car of my dreams. From financing to purchasing this experience was the best. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Elizabeth, we're happy to hear you had such a positive experience with our team! We appreciate the kind words you had to share about Darby. Have a great day!

Excellent Buying Experience

Chris Segers (sales person) and Paula Murphy (sales manager) worked with us to find the car that fit our needs, wants and design.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're happy to hear you had such a positive experience with Chris and Paula! Have a great day!

Excellent experience

We had a very good experience at Phil Long Toyota with all the staff there. Our salesman, Chris Foerch was very knowledgeable and guided us to the vehicle that fit the parameters of what we wanted. We're very happy with our new Rav 4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are very happy to have provided you with such a positive experience! Thank you for the kind words you had to share about Chris. Have a great day!

kdierk45

Everything went well, job was well done. All personnel were friendly and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

AKD, we are very happy we could provide you with a great experience!

Top notch customer service!!!!

The service that you receive at Phil Long Toyota in Trinidad, Colorado can't be matched! Service Manager Mitch and his skilled Technicians are professional, knowledgeable and customer focused. I drive 90 miles to have my Chevy Silverado 1500 serviced, whenever I need an oil change or for other services I may need. Most recently, their Service Department installed a new air deflector that I had damaged while hunting and adjusted my after market headlights. Both items were done perfectly! If you want great service and want to be treated like a valued customer, make the trip to Phil Long Toyota in Trinidad, Colorado. General Manager Lisa Camarillo and her staff cannot be beat!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin, we're happy to hear you had such a great experience with our team! Thank you for the kind words you had to share about Mitch, our service technicians and Lisa. We look forward to your next visit and hope you have a great day!

Cynthia Kowert

Excellent - very good service. Very good experience and I would recommend dealership to those I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cynthia, we're happy to hear you had such a good experience with our team! Have a wonderful day!

My 2019 Tacoma

I was treated to the highest degree of professionalism and integtity! Wow, what a Great Experience. Thank you Trinidad Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rich, we're happy to hear you had such a positive experience with our team!

Service

Very courteous staff in all areas of the dealership, great service to meet ones needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, we're happy to hear you had such a positive experience with our team! Have a great day!

New 4Runner TRD Pro - 2020

I recently purchased just a few days ago actually, a 2020 Toyota forerunner TRD pro from Phil Long Toyota of Trinidad Colorado. The purchase actually took less time than most of my other car purchases I?ve made which Have been many. The staff is great and friendly and very helpful and the SUV works great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi J, we are very happy to have provided you with such a positive experience! We hope you are enjoying your new 4Runner! Have a wonderful day.