Team Factory Direct

Don't recommend them anymore, 2ND truck I've bought from them in about 10yrs. The first one was excellent, never had any issue with it, ran that for over a 100k miles. Just bought a 2019 Ford Ranger XLT Saturday, big mistake. Test drive I had to stop and add air in front steering tire it was flat. I said something to Brian when I got back, his statement was " oh ya tires go flat from sitting around we had to pump a couple up to move them". No, the don't just go flat from sitting around, not just one tire! Since I've bought this truck, I have fixed that tire that somehow kept going flat, obviously a screw was in it. I've had to replace the low beam lights because obviously they didn't care the covers where not even on the back keeping moisture out, just laying down there collecting dust. Somebody add those stupid illegal blue bright bulbs. In the process I noticed the radiator was covered in debris, just caked on. So they cleaned the top part of the engine all nice and clean but didn't care about the actual part nobody notices. I decided I better pull the air filter since they stated the truck was serviced, air filter was covered in feathers, dirt and everything else. Signed contract stated transmission was working good, 38-40mph it starts shuddering. They also touched the rust on door to cover it up on a gloomy day. Really noticable on a sunny day. Spare tire was lock had to punched out with hammer and cut the spare tire off because the chain rusted fast. They said they inspected truck, went over truck, and everything was in operational order. If that wasn't dishonest. They don't even know what "line guiding" for newer vehicles is but listed it first on the vehicle paper and it doesn't work. I have all pictures of everything, and pictures prove everything

Our sales rep jack was just absolutely wonderful to work with. Could not be any happier with our experience here at team factory direct. Thank you all so much

The best dealers I have ever dealt with! Very friendly and did everything to make the customer happy. Absolutely will recommend them to everyone I know that is shopping for a vehicle.

Jack was the best! Helped to find the right car for us. His heart is pure. He stayed over 6 to help us finish the paper work and didn’t hesitate. Team is the best!

Jack Wilson was great to work with! We highly recommend him. He's been in the business for a long time and it showed. If you notice something wrong when driving the vehicle you're interested in, they will fix it at no extra cost to you. So, get into Team Factory Direct today and ask for Jack Wilson! You won't be sorry!

Very friendly customer service. Jack went the extra mile to meet our needs. All around a good experience.

Purchased a pre owned truck from Team, very professional and friendly, we love the truck, would highly recommend them.

We have gotten multiple cars from this dealer and have had great customer service each time. They are patient and put in the work to get you the best deal.

Gave me a truck for 20000 that was painted the wrong color on the door and the drive shaft is all messed up. not worth.

Great people to work with. Got me an awesome deal on a newer truck .. they got me a good payment and everything.. I will go back to them!!