Team Factory Direct

BUYERS BEWARE!! I bought a truck from Team. Got it home power washed it to find the power washer blew a hole in the rocker panel, & the hitch assembly due to hidden rust. Someone had patched the rocker than painted it with chip gaurd, And patched the hitch and put a fresh coat of spray paint on it. Same with the rear fender wheel wells. The truck looked garage kept when I bought it. After the first week of owning it the rear fender paint started to bubble up. This is 1 week in on a $15,000 truck, unacceptable. The body shop said that the work was done shortly before I bought it which points back to team doing some quick fix work to turn a profit on a rusted out xxxxx. The kicker is I tried to talk to the manager Jim about the price when I was buying the truck which was about $900 over Kelly blue book value . He would not budge. With all the rust issues it’s not worth anywhere near what I paid for it. I asked them to buy the truck back or pay to fix the thousands of dollars of rust repair. To which there answer was I’ll try to get you $500. The manager was very rude during this whole process. He acted as if I was bothering him. Answering me with attitude, & disregard. I’ll never buy another vehicle from Team Factory Direct. I want to save someone else from getting robbed by this dealer ship. They should be ashamed of themselves. The truck has been a constant pain in my butt since I bought it and I’ve done nothing but sink money into it since the purchase. STAY AWAY FROM TEAM FACTORY DIRECT DUNCANSVILLE PA

I got a really good deal an a car that I love, and they were very easy to work with too. Thank you so much!

The sales staff was very courteous and professional. Answered all our questions with the right answers. All the paperwork was made simple to understand. Was filled out in

I highly recommend this place to everyone. Frank was a great help and made car buying easy. Everything went smoothly and quickly. Will definitely be back again.

I HAVE GAVE THEM TOP RATINGS,THEY HAVE WENT WAY BEYOND THEN MOST PEOPLE WOULD TO GET US OUR CAR. IM WELL PLEASED WITH JACK.HE KEPT ME IN THE LOOP WITH EVERYTHING.WOULD RECOMEND THEM ANY DAY.

Good quick went looking for a truck gave me a few options with price range and styles trucks all nice good price drove out with one should last few years

The place was very clean. Very nice atmosphere. They were very helpful in answering all of our questions. Fast and easy process. Overall fantastic experience.

Very clean and well-maintained vehicle, great price, super friendly and helpful folks, couldn't be happier with my purchase! Financing went as I expected and didn't take long at all!

I met Jack around 9:00 in the morning for the first time,and by 5:00 it was like talking to an old friend.

We spent less time buying a vehicle at Team than we did trying to test drive at another. Jack was wonderful through the whole process. He left us know what was going on the entire way from getting a loan to signing the final document. We love the truck and will buy from Team again. We recommend Team to everyone. Thank you