Reviews
Elizabeth is a very good communicating about what you
Elizabeth is a very good communicating about what you have to have done with your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and pleasant staff.
Friendly and pleasant staff. Fast and friendly service workers and cashiers. Friendly and pleasant management.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The quickest oil change in history.
The quickest oil change in history. I thought I was gonna be there two hours. I was there just one hour. They even rotated my tires and washed my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On Friday, I confirmed availability on the blue used
On Friday, I confirmed availability on the blue used Mazda with Cynthia De Los Santos and set up an appointment for my husband and I to travel 2 hours to come see the car. Upon arriving, we were told this car is not there and hasn’t been for quite awhile. Were told it is basically click bait to get people to come. If this is how they do business, we want nothing to do with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BEWARE!
BEWARE!!!!! OF THIS DEALERSHIP!!! I was informed several times the evening before closing the vehicle was there. but Its not. Ford Fusion. I called to ensure I was going to the correct lot and now "the car isn't there". They told they hold the car in inventory while its out on payments. Like I'm some kind of idiot. The car has been on the lot for 4 months and don't want to sell it for whats listed on Cars.com or even their own site. "Special online pricing"...just because I'm a single mother. BEWARE!!! Of this Dealership. From the area of town, but I don't live in the area anymore. Horrible people.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service will be coming back and highly recommended
Great service will be coming back and highly recommended Get all my services and repairs done never had any issues
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely pathetic service -will NEVER have anything to
Absolutely pathetic service -will NEVER have anything to do with akIA after our lease is over. In the second year of leasing an EV 6. A few days ago the car had an error in charging - thought it was the charging cable so bought a new one ($500). Still would not charge - phoned Freddy Kia - No appointment till April!!! A leased car that I am paying over $900 a month for! Apparently too busy. Turns out there is a recall for this problem that requires a software update. What useless service - their problem and not prepared to do what you would expect. Useless! Never again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service with people was good, but communication
Customer service with people was good, but communication regarding service was not good. Elizabeth in service was very helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jay was outstanding and knowledgeable from beginning to
Jay was outstanding and knowledgeable from beginning to end. He was honest, helpful and kind.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My calls were answered promptly and I was given an
My calls were answered promptly and I was given an estimate up front as to how much to anticipate
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair