Reviews
very nice staff and great buying experience, Dan and his
very nice staff and great buying experience, Dan and his sales staff. had a few small issues with my vehicle and they took care of those issues very quickly and will send everyone that is looking for a great buying experience to them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2015 Chevrolet Traverse 1/23/2025.
I purchased a 2015 Chevrolet Traverse 1/23/2025. I've had 3 mechanical issues during that time(1st one a few days after, 2nd one 1 week after, and 3rd about 3 weeks after). 2 of those made the vehicle inoperable for days at a time. Now it is 3/10/2025 and my temporary tag expired yesterday and I still do NOT have the memorandum title to get plates so the car is AGAIN inoperable. Contacted Solid Rock and Dan claimed he mailed it nut he does not use a tracking number and does not control the mail. His suggestion is I can just keep waiting or I can go to the title bureau and get a duplicate. No apology or care. I should NOT have to waste more of my time and money(gas) to go get a duplicate title. I've never had a problem from a regular car dealership. This has been by far the worst car buying experience I've ever had and I will never recommend or purchase another vehicle from Solid Rock or any other small dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Once again Solid Rock Auto has been my go to for quality
Once again Solid Rock Auto has been my go to for quality vehicles. I've been dealing with them for 15 years now, never had a problem, never been pressured, only thing given was straight up facts. This facility is super easy to do business with. So if your looking for your next vehicle.... go there and see for yourself, you will have the best buying experience for a used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awsome vehicles and the staff goes way out of their way ,
Awsome vehicles and the staff goes way out of their way , to include working on days off to create amazing service. Thank you to all and absolutely recommend to anyone looking for a clean vehicle with a warranty !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience here, got a 2015 Subaru impreza
Had a great experience here, got a 2015 Subaru impreza for a great price and the car was serviced before purchase. There was a very welcoming environment!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan was welcoming, focused, and well-versed in the
Dan was welcoming, focused, and well-versed in the specifics of his vehicles. When I bought my truck the process was smooth and quite considerate. Easily a 5-star review and full recommendation. Go check it out!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Silas and Dan were great to work with, fair deal, no
Silas and Dan were great to work with, fair deal, no hassle, worth the hour drive, highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This review is mostly for mechanical services.
This review is mostly for mechanical services. The owner Dan spent time with me showing me the process of way my check engine light was on my vehicle and the reasons for it. I purchased the necessary parts and everything was running great. Great customer service in his part and his mechanical team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommend.
Highly recommend. Dan took care of us very well. It’s a bustling place and you know you’re dealing with honest people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good deal, and not in the least pushy.
Good deal, and not in the least pushy. Minor brake pad issues after we bought the car and they promptly fixed at no charge.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase