Reviews
Great Dealership!
I have bought many vehicles over the years from Dan and Silas and they have never let me down! If you are looking for any used car or truck this is the place to go! Great prices and even greater costumer service!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Great service! Dan and staff go out of their way to take of the customer. Even after the sale was completed, I had a small issue and they took care of things immediately.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Completely Reccomend!
Excellent service! Dan treated us like family and gave us a wonderful deal on our vehicle. Service is extremely friendly and I would definitely recommend Rock Solid Auto to any one who needs a vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking for a truck and Dan had a wide selection to...
I was looking for a truck and Dan had a wide selection to choose from. The tire light was on the truck I purchased, so Dan said he would put new sensors in if I brought it back. After that didn't work, he ordered a new control module. That still didn't resolve the issue, so Dan kept chasing it until it was completely resolved. It was more than he bargained for, but he kept his word and resolved the tire light issue. Dan and Silas were great to work with. Solid Rock was a wide range of vehicles well priced. Check them out!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently had a great buying experience at Solid Rock...
I recently had a great buying experience at Solid Rock Auto. I have bought from Dan in the past and will not go anywhere else. This family run business is easy to work with, honest with their customers, attentive to their needs and have the best prices. Thank you Solid Rock for a stress free car buying experience.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME AWESOME!!!
This is our 2nd purchase from this dealership. So let me tell you I was so afraid about buying another used vehicle because I got literally screwed from the last dealership!! My hubby bought a truck from Solid Rock Auto 3 years ago and it still is a great truck so we decided to go back and get a vehicle for me, I had such a bad car buying experience before and I was so afraid about doing it again...BUT ...this family is so friendly, and down to Earth people you will feel like you have known them for years!! I had such a great buying no pressure experience with this dealership I will not go anywhere else ever again!! Dan will let you know everything you want and need to know and even gave me the carfax for the vehicle I purchased, which other dealership would not!! I LOVE my 2019 Jeep Cherokee!! THANK YOU SO MUCH TO THE SOLID ROCK AUTO FAMILY!!! We will BE BACK in the future!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2012 Pathfinder
Great dealership. Very satisfied. Highly recommend. Amazing custom service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Purchase
My family has been going to Solid Rock for years, so when it was time for me to get my first car, I knew I wanted to go there. When I arrived Dan and his staff made me feel comfortable and stress free. As well as, helped talk me though some of the questions I had. I would recommend going to Solid Rock for your next car purchase.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible
Absolutely terrible service! Solid me a car with an oil leak and tried to fix it with liquid seal. I had the warranty but it covered nothing! Super cocky and arrogant. My car only last a month after blowing up bc of the lack of quality service provided by solid rock. Never in my life have I ever been screwed over like I got for choosing a car from them!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy! We will be back!
Dan and Silas were amazing! They went above and beyond for me to make sure I was taken care of and completely happy with my car! We came from out of state, so I called them a million times before making the drive to ask questions. They were always polite and very helpful! And never once did I feel rushed, uncomfortable or weary. They have such a good selection at affordable prices...just an overall nice facility and comfortable atmosphere. My new car had a problem after I got it home and Dan went to the ends of the earth to make it right! We were so impressed with his honesty and compassion! Never have I ever had a car salesman bend over backwards like Dan did for me! He's an awesome guy and we will definitely be back for our next car! Even now, about 2 months after my purchase, I still call and ask questions and they're happy to help out! That speaks volumes. They don't just sell you a car and forget about you, they really do care! I can't say enough good things about the guys at Solid Rock!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase