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(255 reviews)

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Thank for the professional service!

Staff was courteous, very response and came through on all the said that they would. Very satisfied. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

Very friendly

They fought to get me a beautiful Malibu approved and finally did it but when I decided that the ford escape was a better fit for me they said no problem and still worked with me, this is my first car buying expereince and I was very pleased. It was easy to, I went online and seen the cars I was interested in before I came to look at them, and everybody was so pleasant and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

great deal! freindly!

experience was very good. they were very professional and very helpful. answered any questions I had for him and knew a lot about the truck I purchased. I will be coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

2003 Chevy Silverado Ext Cab 4WD

This is my second vehicle I have purchased from Dan. He has worked very hard to help me get secured financing. Would definitely recommend this dealership to a friend and also would return for further business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

2004 Dodge Ram 2500

Worked with Dan's son Silas. He worked very hard to get me financed on the vehicle of my choosing. Very cooperative and welcoming as well. Thanks for helping me get into my dream truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

2003 Ford E-250 Cargo Van

Very helpful and great pricing. Would not have been able to find this kind of a deal on this vehicle anywhere else!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

2 Cars

We were recommended to come to Solid Rock by a co-worker. We drove several vehicles and finally settled on a Ranger and A Fusion. We are very impressed with how easy they made our buying experience. They even agreed to replace the radio in the Fusion. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review. We are happy to earn your business. Please come and visit us soon and check our website for updates on car inventory.

2004 Saturn Vue

I was very impressed with my overall experience. Coming from out of state I had made a few phone calls to the dealership for preliminary research. Each time I made a call, they went above and beyond answering my questions and were very pleasant to talk to. I received the same excellent customer service once at the dealership. I really felt like they were very straight talk, very reasonable, and I could tell the their reputation and customer service was very important to them. I am very pleased with my experience and highly recommend them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are glad that your experience was a good one Thanks for Driving so far to let us earn your trust!!

Mike H. from Streetsboro, Ohio

This was the best buying experience I have ever had in purchasing a truck, No pressure and very friendly, He understood we had some credit problems, and still got us financed with a good APR,And a low monthly payment, We are already telling our family and friends about your dealership! Thanks again for being there when nobody else was :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your business and thanks for sending us more customer !! Glad we could help with the loan!!

Great service!!!

Very nice people very clean up front about everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for becoming a Solid Rock Auto Group customer we hope you enjoy your Jeep!!