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(255 reviews)

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07 ram purchase

very good customer service. worked very well with me and my options on this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Have a great drive back to California and Thanks for the Business and Thanks for serving in our Military!!

Honest

Solid deal on a solid car. Dan did exactly what he said he would do and took care of the small items that needed attention after I took delivery of the car. Will definitely refer others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for slowing us to Prove that there are HONEST car dealerships who do what they say they will. Enjoy that Exterra!!

Good Car

I saw this car online and when I got to the dealership it was as nice as the pictures. The salesman was easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WE are Glad we could help you buy your first car Good luck at Akron U

Fast Easy Car Buying

Solid Rock made the car buying experience a fast easy & painless process! I recommend them to anyone looking for a quality used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for keeping the business Local!! we need our local customers too!!Enjoy the Monte Carlo

2001 Tracker

Solid Rock Auto was a pleasure to deal with! No Hassle, they let us look and make our choice of vehicle with no pressure. Great experience shopping for a used vehicle. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Brian glad we could get the Tracker for your daughter!! Enjoy

Found what I was looking for.

I was looking for something 4x4 and that was decent on fuel useage. Low an behold I found a jeep that was right in the price range. The car sales man was helpful and the selection more than thought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Again Sean enjoy the jeep and glad we could provide you with a affordable 4x4!!

Great dealership to work with!

Highly recommend this dealership, pleasant to work with. Was in and out in no time. Will definitely do business again with them. Thanks a bunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for making the trip to Ohio and letting us get you into a vehicle !!

great to deal with an easy sale

the truck is what they said , a very nice truck. would deal with them again for sure...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks For the business tim hope you enjoy that Ford Dually!!

2004 ranger 4wd

Just got done spending 1400.00 on safety issues that was not disclosed by dealer. Front rotors were corroded and back drums had no pads . hood latch was stuck and all the fluids needed replaced even though vehicle underwent a 115 checklist. As a former dealer I expect a car to be called correctly and a fair bottom line price. I got the price and I expected to put 500.00 into truck. I am disappointed although I would have purchased if I had known the extent of the repairs required. I like Dan's approach to a sale other than the less than full disclosure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Unfortunately Jack did NOT call our lot to discuss any problems he had with the vehicle and we were not giving a chance to repair or help with his expenses. We are truly sorry that he had some repairs however the list of items he had would have not been anywhere near that kind of the money he suggested and clearly the Ranger was at a great great price because Jack states had he known of the repairs he would have still purchased our vehicle as he clearly drove it 3.5 hrs. home as it was. Again if any future buyers have any questions before during or after the purchase PLEASE contact us FIRST we can Not help if we DO NOT know that a problem exist.

Had to drive from W.Va for a deal

Looked online and the best deal was 2hr drive away. Once I arrived the car (300M) was upfront and ready to test out. Dan stuck by his sale price quoted on the phone!! No high pressure sales at this joint!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for making the long drive to our dealership we are glad we could help you into that 300m!!