Reviews
Working on an intermittent “check engine light” not fixed
Working on an intermittent “check engine light” not fixed but trying. Vanny, is doing her best following up
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We greatly appreciate the opportunity to assist you with your service needs. If you have any questions about the status of your repair, please give our Service Department a call at 844-802-0125.
Great service.
Great service. No pressure And all questions and concerns were addressed! Gustavo let us know all our options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for 5 stars! We are glad you enjoyed your service experience at Johnson Hyundai.
This dealership very organized and thorough!
This dealership very organized and thorough! They work with you to get your car is serviced. Customer representatives are very nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We look forward to serving you again at Johnson Hyundai.
The work and people are great.
The work and people are great. I gave 4 stars because I had to wait nearly 4 hours for a 1 hour job to fix a recall issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our team. We appreciate the opportunity to assist you and apologize for the wait you experienced during your visit. If there is anything we can do to further assist you, please let us know.
From the moment I arrived at the dealership I was treated
From the moment I arrived at the dealership I was treated with respect and kept fully aware of the status of my service. Oscar was my point of contact and he kept me informed and insured that I was satisfied with the the service I was given. Bravo to all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for 5 stars! We appreciate you sharing your great experience with us. Our team at Johnson Hyundai looks forward to serving you again!
Gustavo was so nice and really fought for us to get a
Gustavo was so nice and really fought for us to get a great deal. After describing what I was looking for in a few words, he pulled my dream car around. Gustavo went out of his way to make us feel welcome and informed about our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with us! We are happy our team was able to help you find your dream car!
I appreciated how genuine all of the staff were.
I appreciated how genuine all of the staff were. I felt welcomed as soon as I arrived. Aren and Shevon made my process easy and everything was explained in great detail. Amazing experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about our team! We look forward to serving you again at Johnson Hyundai.
I would not recommend the service department at this
I would not recommend the service department at this dealership. Nobody answers their calls, emails, or messages. It's infuriating to even try to make an appointment.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review. We are very sorry your experience has not been a more positive one and we completely understand your frustrations. We would like the opportunity to connect you with upper management for further assistance. At your earliest convenience, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, so we may further address these concerns.
Did not tell me about the change in location.
Did not tell me about the change in location. No text or email reminder about service appointment. Service was done quickly but did not vacuum my car as other dealerships have done in the past.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Kelsey. We appreciate the opportunity to assist your service needs and apologize for the lack of communication you experienced. If there is anything we can do to further assist you, please let us know.
Some salespeople I have dealt with in the past made me
Some salespeople I have dealt with in the past made me feel pressured and uncomfortable. Not Omar. He was friendly, thoughtful and very knowledgeable of the car I was interested in. And believe me I did ask a lot of questions. I will happily pass along Omar’s name and Johnson Hyundai to family and friends. Had a great experience! Thanks to everyone I came in contact with at the dealership but especially to Omar, Alex and Frank.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback about our team! We are glad you had a great experience at Johnson Hyundai. It was our pleasure to assist you!